Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 487-SELICB-902-A
- Employer
- NHS South East London Integrated Care Board
- Employer type
- NHS
- Site
- Global House
- Town
- Bromley, Kent
- Salary
- £29,460 - £31,909 per annum inclusive of Outer HCAS
- Salary period
- Yearly
- Closing
- 15/07/2024 23:59
Employer heading
Commissioning Support Officer - Finance
NHS AfC: Band 4
Job overview
This is an excellent opportunity to take on a key clinical role in the delivery of the new Bromley All-Age Continuing Care (AACC) service.
The role will provide finance support to the Bromley All-Age Continuing Care (AACC) service, Learning Disabilities and Mental Health and Wellbeing Commissioning teams by: (i) validating the accuracy of credit notes and invoices sent to these services, (ii) working with providers and ICB finance to ensure that commissioned services are paid for in an accurate and timely manner, (iii) resolving issues around payments with providers and (iv) supporting work with the London Borough of Bromley and/or other partners to resolve queries and disputes around payments and finance. The postholder will also be required to provide accurate financial information to relevant managers to support budget management and planning activities.
Main duties of the job
The postholder will complete AACC Freedom of Information (FOI), Subject Access Requests (SARs), MP and councillor enquiries, public questions and other information requests by providing accurate and timely financial data as required.
The Commissioning Support Officer - Finance will be a member of the AACC team. The role will support work to ensure that the entire AACC team is supported with an effective business support service. The post holder will also participate as an officer within the broader Integrated Commissioning Division.
Working for our organisation
The South East London Integrated Care System (ICS) brings together the health and care partners that serve our vibrant and highly diverse populations resident in the London boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Greenwich - our Places.
Our partnership brings together six local authorities, over 200 general practices (operating within 35 Primary Care Networks), Guy’s and St Thomas’ Hospital NHS FT, King’s College Hospital NHS FT, Lewisham and Greenwich NHS Trust, South London and the Maudsley Mental Health FT and Oxleas FT.
Importantly, the ICS seeks to be connected to the communities we serve (circa 1.92m residents) and work with the widest possible range of community, voluntary and third sector groups and organisations in each borough. The reach of our NHS provider portfolios extends beyond the borders of the ICS, across London, the south of England and nationally for some services. Our vision for the ICS is a highly performing, sustainable system that looks after its staff, responds to its communities and takes action to reduce the inequalities they experience.
Detailed job description and main responsibilities
Please see the attachments for the full Job Description and Person Specification
- Providing executive support for various Community & Primary Care meetings, to include diary management, organising meetings and speakers, circulating papers and minute-taking.
- Supporting primary and community care improvement projects and other related workstreams within the team and wider organisation.
- Supporting GP practice engagement including GP locality/cluster meetings, Locum and Salaried GP Group and being the named liaison within the team for a number of GP practices for the purposes of Practice Visits.
- Daily checking of the Community & Primary Care generic email inbox and resolving or directing enquiries to the most appropriate person.
- Keeping the primary care contacts spreadsheet, schedule of returns, and contact cards up to date on behalf of the team.
- Administrative support to the Associate Director of Primary & Community Care as required.
- General project and administrative support to the primary & community care team and wider ICB teams and managers as require
The Primary and Community Care team is a friendly, committed, hard-working and supportive team and we look forward to hearing from like-minded people who are interested in joining us. The postholder will need to be experienced in project management and relationship building. They will need to be a good communicator (written and verbal) and efficient with their time. They need to be able to organise and support meetings effectively and work confidently alongside clinicians and senior managers. The postholder must have a can do attitude and work well in a team.
We are keen to support the training and development of team members and will work with the postholder to identify and meet their development needs and interests as they grow into the new role.
Person specification
Education / Qualifications
Essential criteria
- Thorough knowledge of administrative procedures, including specialist software packages acquired through experience or formal training to diploma level.
- Evidence of continued professional development
Experience
Essential criteria
- Experience of effective delivery within a business planning and/or office context with an understanding of administrative processes and procedures.
- Experience of working with clinical leads or managers in a relevant health or care setting.
- Experience of providing excellent customer service in a public sector environment.
- Experience of issue management in a sensitive public sector type environment.
Desirable criteria
- Experience of utilising effective business planning and/or information systems.
- Experience of working in the NHS and/or local authority at a relevant level.
Skills and Abilities
Essential criteria
- Ability to prepare clear concise written and verbal reports for a range of audiences, including senior managers.
- Ability to analyse complex issues where material is conflicting and drawn from multiple sources.
- Numerate and able to understand complex financial issues combined with deep analytical skills.
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.
- Comprehensive knowledge of project principles, techniques and tools.
- Ability to Provide and receive highly complex, sensitive and contentious information and present complex and sensitive information to large groups and senior stakeholders
- Ability to prepare and produce concise communications for dissemination to a broad range of stakeholders as required.
- Intermediate knowledge of IT systems and Microsoft programmes
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
Other
Essential criteria
- An ability to maintain confidentiality and trust
- Self-sufficient in word processing, email, spreadsheet, and access database usage
- Ability to work autonomously while able to deal with an ambiguous and changing environment
- Ability to develop and interrogate databases and information systems
- Ability to communicate a vision and motivate others
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Dorothy Rosati
- Job title
- Head of CHC
- Email address
- [email protected]
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