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Job summary

Main area
administration
Grade
Band 4
Contract
Bank
Hours
Part time
Job ref
333-Adminb4-SK
Employer
Central and North West London NHS Foundation Trust
Employer type
NHS
Site
HMP Aylesbury Healthcare
Town
Buckinghamshire
Closing
22/04/2025 23:59

Employer heading

Central and North West London NHS Foundation Trust logo

Bank Administrator

Band 4

Job overview

Please note role is flexible working 

To provide a comprehensive administrative function to the Healthcare team and to work professionally and diplomatically with colleagues, management and staff employed by partner agencies. The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff.

Main duties of the job

To be responsible for the day-to-day management of administrative services for CNWL’s healthcare services. This includes the implementation, development and maintenance of office and administrative procedures to ensure all requirements of the team are met.
 To identify to the Business and Administration Lead and relevant healthcare leads any administrative problems that arise.
 To ensure administrative support for meetings is delivered, including timely preparation and distribution of papers, effective management of calendars and bookings, minute taking and maintenance of action plans and risk registers equipment

Working for our organisation

  • We are equipped with latest technology including electronic prescribing to reduce time spent on administration and drug rounds and allow more time for care. 
  • Commitment from the team to develop you as a practitioner by offering coaching and in-house development sessions  
  • An opportunity to work with a fun, energetic and passionate team who are committed to looking after each other as well as their patients- evidenced by their team outings, away days and local events. 

Why choose CNWL as a place to work? 

  • Efficient recruitment process 
  • Flexible shift working hours to provide a healthy work-life balance ; Monday to Sunday, nights and long days (shift work)  
  • Team Leaders on the team are very accommodating in trying to promote staff to set goals and achieve them. 
  • Generous NHS Pension scheme 
  • Investing in the health and wellbeing of our staff, family and friends. 

CNWL is dedicated to developing it’s own staff and you will be encouraged to develop yourself !

Detailed job description and main responsibilities

Please see attached Job Description for further information 

Person specification

EDUCATION and QUALIFICATIONS

Essential criteria
  • GCSE or other equivalent qualification
  • NVQ 3 or RSA 3 or equivalent experience
Desirable criteria
  • Recognised qualification in the use of computer software e.g. MS Excel, Word. Access. ECDL

PREVIOUS EXPERIENCE

Essential criteria
  • Relevant qualification or substantial administrative experience
  • Experience of providing receptionist duties and dealing with members of the public both face to face and on the phone
  • Experience of working in health or health related environment

SKILLS and KNOWLEDGE

Essential criteria
  • A comprehensive working knowledge of the use of Microsoft Office software – Word, Excel, Powerpoint and Access
  • Must be numerate and able to provide statistical data clearly and accurately
  • Demonstrate effective organisational ability over a wide range of tasks: e.g. filing diary management, record keeping, and statistics.
  • Ability to work in a flexible and organised manner, to prioritise and work to deadlines.
  • Ability to communicate effectively in English, both verbally and in writing
  • Confidence to work on own initiative and to consult as needed
  • Ability to work positively in a team
  • Ability to work under pressure
  • To understand the principles and legislative framework around confidentiality and understand the issues involved.
  • Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person.
  • Able to build constructive relationships with warmth and empathy, using good communication skills.
Desirable criteria
  • Knowledge of Client Administration Systems
  • Understanding of health and safety issues and risk assessment processes

OTHER

Essential criteria
  • Resilience to work in a secure environment
  • Ability to understand and implement the Equal Opportunities Policy at a level appropriate to the job.
  • Enthusiastic and willing to learn.

Employer certification / accreditation badges

Trust IDWe are a Living Wage EmployerEmployers for CarersPurple SpaceHealthy Workplace - Excellence 2018Veteran AwareNo smoking policyMenopause Friendly EmployerAge positiveDefence Employer Recognition Scheme (ERS) - BronzeNational Autistic SocietyDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.AccessAbleStonewall Gold 2022Carer Confident -AccomplishedNHS Rainbow Badge - BronzeArmed Forces CovenantStonewall Top 100 2024Stonewall Gold 2024Working Chance - unlocking women's potential

Documents to download

Apply online now

Further details / informal visits contact

Name
Catherine Omoyele
Job title
Business, Quality, and Performance Manager
Email address
[email protected]
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