Detailed job description and main responsibilities

Service Delivery and Improvement

• Ensure that the PGMDE Department has appropriate quality assurance, educational governance policies and procedures in place in order to meet its obligations to all medical students and postgraduate training doctors and to comply with external and statutory quality assurance standards and educational governance frameworks, in line with the NHS England’s Education Contract.
• Lead on an ongoing cycle of analysis of learner and educator experience involving careful triangulation of data, identification of trends and potential risks and opportunities to inform regular action-planning around quality improvement and which should include the annual review, analysis and associated action-planning of the GMC trainee/ trainer surveys, NETS Survey and any other regional and national data or feedback.
• To lead on all the NHS England visits with the support of the Post Foundation Manager. To ensure the outcome of the visits is communicated to all the key people and any actions logged.
• To work with the Post Foundation Manager to ensure each area has local faculty group meetings set up and work with Educational Leads to collate any minutes.
• Lead on and coordinate all quality assurance action plans and report on the QMP portal with the guidance of the DME and Senior Medical Education Manager
• To work with the DME and Senior Medical Education Manager to set up relevant turnaround meetings, trainee/ trainer focus group and Trainee rep meetings.
• Manage quality assurance processes, making recommendations for improvements which ensure service developments are embedded for a sustainable future.
• Work with the Educational Leads to ensure that when there are changes to the curriculum delivery this is communicated in multiple ways to ensure the message is clear and received.
• Ensure that new systems and processes are implemented and reviewed regularly and managed effectively in all areas of Medical Education.
• To ensure the PGMDE website is kept up to date and work with teams to update content

            People Management and Development

• To support the Senior Medical Education Manager and Medical Education Managers in ensuring a seamless integration of staff and working practices across sites.
• The post holder will ensure that all aspects of the Department run efficiently and effectively and there is sufficient cover during the week.
• To participate in the recruitment, selection and local induction of PGMDE staff.
• Working with the Medical Education Managers to manage the training and development of staff.
• To support staff and ensure quality health and wellbeing conversations take place.
• To ensure all staff are compliant with statutory and mandatory training, appraisals are recorded and any flexible working requests are regularly reviewed. To ensure any new and relevant HR policies or procedures are effectively communicated to the team and adhered to.
• Maintain the confidentiality of all information in accordance with the requirements of the Data Protection Act and the Trust’s Information Systems Security Policy.
• Attend regular one-to-one meetings with the Senior Medical Education Manager of PGMDE .          

Education and Training Delivery

• The post holder will ensure the development of training and resources to support an appropriate learning environment working with local Training Programme Directors, College Tutors and other Educational Leads.
• To ensure the provision of high quality Induction programmes at the Denmark Hill site – both Corporate and Local – for all grades of medical staff including Consultants/General Managers/Executive Board members and for auditing attendance and compliance with Trust standards of Induction.
• Ensure that appropriate pastoral care is provided to trainees in a confidential and sensitive environment and that the Well-being programmes are supported. To provide guidance on resources within the Trust and advice on any external resources available.
• Deal with sensitive information and queries/issues in a timely and effective manner to improve situations which impact on trainees learning.
• To carry out regular reviews/ audits in order to assess the education and service delivery and implement, or make recommendations, for improvements where applicable.

            Financial Management

• To work with teams to ensure the spending is in line with the PGMDE budget and to ensure the finance spreadsheet is kept up to date.
• Work with senior team to identify areas of income generation and savings to support service developments.
• To manage the Doctors MESS arrangements at the DH site, as Senior MESS Committee Officer. Liaise with the Mess President, and other Committee members and Facilities staff to ensure that Junior Doctor Facilities are maintained to a high standard and that the Committee is effectively functioning and governance arrangements are in place for the funding.

            Communication

• The post holder will be required to interpret complex communications from external bodies, such as the Commissioners, and then relay the key messages in an appropriate format to the key interested parties, which will include the executives, consultants, junior doctors and medical students and other healthcare professionals. Complex communications will include recruitment ratio information, by speciality, by geography and GMC trainee survey results, which come in complex reports to be manipulated to a granular level.
• Liaising with the Denmark Hill site Conference Centre and Simulation Manager to ensure that there is a cohesive marketing strategy for optimising the activities, programmes and facilities across the sites, to incorporate internal and external users.
• To support the Medical Induction teams and to oversee the running and delivery of the programme. Review all processes regularly with the teams.