Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 282-P1246316-A
- Employer
- The Royal Marsden NHS Foundation Trust
- Employer type
- NHS
- Site
- The Royal Marsden- Chelsea
- Town
- Chelsea
- Salary
- £29,485 - £31,088 Per Annum Inc HCAS
- Salary period
- Yearly
- Closing
- 13/11/2024 23:59
Employer heading
PPMDU Scheduler
NHS AfC: Band 3
Job overview
Private care Medical day Unit are seeking an enthusiastic Scheduling officer to help maintain the efficient scheduling of treatments in their Medical day Unit at our Chelsea and cavendish square site. This post is vital to the smooth running of the main unit. You will work in a busy environment, providing a supportive role to the clinical teams. The role also includes some movement around different parts of the hospital as well as admin based roles. As a member of a multi-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential and hospital experience is desirable. The post is for 37.5 Hours a week Monday to Friday; with varied shifts between 8.00am – 8.00pm, working at both the Chelsea and Cavendish square site on a rota basis. for further information please contact James Clark on 0207 811 8092 Exr 4678 or 4849
Main duties of the job
The Scheduler is an integral member of the Private Care Medical Day Unit team, under the supervision of the Scheduling Coordinator and the PPMDU Scheduling Manger. The post holder will coordinate all administrative aspects of the Day Care Services including data collection, reception and clerical duties. The working days will be Monday – Sunday various shifts patterns 7.30am -8.00pm.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
Appointments, scheduling and capacity management
To deal with all new patient chemotherapy requests from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience
To liaise with the clinical teams and nursing staff to prioritise the To schedule all chemotherapy treatment on the Medical Day Unit in line with local guidelines and protocols.
To plan patient treatment and unit capacity efficiently, having consideration for a range of influencing factors such as the nursing staff rota, pharmacy turnaround times, availability of blood results etc.
To plan and to reschedule workload, when necessary, to ensure that the unit capacity is optimally utilised.
To book chemotherapy prescribing clinic and treatment appointments for all patients receiving chemotherapy.
To ensure that all patients leave the MDU with an appointment for their next chemotherapy prescribing clinic and treatment, where appropriate.
To reschedule appointments for patients whose treatment has been cancelled or delayed.
To adhere to patient appointment booking processes on EPIC, ensuring that Trust procedures and local protocols are met.
Person specification
Education/Qualifications
Essential criteria
- Good general education
Desirable criteria
- ELC (European Computer Driving Licence) or equivalent
- NVQ Customer Care
Experience
Essential criteria
- Minimum of six months working in a healthcare environment
Desirable criteria
- Understanding of working with patients who are critically and chronically ill
Skills Abilities/knowledge
Essential criteria
- Ability to work as part of a team
- Patience and understanding of patients’ needs
- Evidence of commitment to customer care initiatives
- Awareness of patient confidentiality
- Experience of working with computers
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Callum McKenna
- Job title
- PPMDU Co-ordinator
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Recruitment Support Team
- Telephone
- 01629 690825
List jobs with The Royal Marsden NHS Foundation Trust in Administrative Services or all sectors