Job summary
Employer heading
Deputy Head of HR Operations
NHS AfC: Band 8a
Job overview
Are you an experience HR professional with a passion for operational excellence? We're looking for a Deputy Head of HR Operations to lead our HR services, ensuring they are efficient, responsive, and compliant with employment law and NHS standards.
In this role, you will oversee recruitment, temporary staffing, and HR administration and pay. Your expertise will ensure our HR services are aligned and efficient. You will ensure compliance with employment law and NHS standards while delivering a timely and financially viable service to all users.
We are seeking someone with substantial experience in recruitment, temporary staffing, and HR administration and pay. Your significant senior management experience in the NHS or a large public/private sector will be invaluable. Excellent communication skills and a proven track record of engaging with stakeholders at all levels, including external providers, are essential.
Your ability to drive continuous improvement through innovation and technology will be crucial in this role. We value a commitment to delivering services aligned with our Trust values and quality standards.
In return, we offer support for your professional growth through learning and development opportunities. You will also have access to our award-winning health and wellbeing services and a comprehensive Trust benefits package.
Main duties of the job
Your responsibilities will include:
- Supporting on the development and implementation of a Trust-wide recruitment strategy.
- Managing temporary staffing and ensuring robust rostering and staffing processes.
- Overseeing HR administration and payroll services, including internal audits and compliance.
- Providing leadership and direction to HR operational teams, fostering a culture of continuous improvement and high performance.
What We’re Looking For
Education & Qualifications:
- Educated to degree/master’s level or equivalent experience.
Experience:
- Extensive HR management experience with a focus on recruitment, temporary staffing, and HR administration & pay.
- Proven leadership and team management skills.
- In-depth knowledge of NHS policies, employment legislation, and best practices in HR operations.
- Experience in leveraging technology and robotics to enhance operational activities.
Skills & Knowledge:
- Strong organisational skills with the ability to manage multiple priorities.
- Excellent communication and interpersonal skills.
- Familiarity with HR systems such as ESR, TRAC/NHS Jobs, and BankStaff/Allocate.
Attributes:
- Results-driven and resilient under pressure.
- Proactive and solution-oriented with a commitment to continuous learning and professional development.
- Passionate about promoting equality, diversity, and inclusion.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
Person specification
Education and Qualifications
Essential criteria
- Educated to master’s level or equivalent experience.
- Graduate CIPD qualification or demonstrable experience.
Experience
Essential criteria
- Experience in human resources management preferably with a focus on Recruitment (AFC), Temporary Staffing, and HR Administration & Pay, preferably within the healthcare sector or a large public organisation.
- In-depth knowledge of NHS policies, relevant employment legislation, and best practices in Recruitment, Temporary Staffing, HR Administration, and Payroll
- Proven experience in a leadership or managerial role, with a track record of successfully overseeing HR functions.
- Demonstrated commitment to fostering a diverse and inclusive work environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
Desirable criteria
- Experience of leveraging robotics to enhance operational activity.
- Project management
- Change management
Documents to download
Further details / informal visits contact
- Name
- Karen Musee
- Job title
- Head of HR Operations
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Recruitment Support Team
- Telephone
- 01629 690825
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