Job summary
- Main area
- Private Patients
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 289-SC-2195
- Employer
- Chelsea and Westminster Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Chelsea and Westminster Hospital
- Town
- Chelsea, London
- Salary
- £51,488 - £57,802 per annum incl. HCAS
- Salary period
- Yearly
- Closing
- 10/07/2024 23:59
Employer heading
Band 7 Charge Nurse / Senior Sister Private Patients
NHS AfC: Band 7
About our Trust
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Our nearly 7,000 members of staff are proud to care for a diverse population of 1.5 million from the beginning to the end of life. Both hospitals provide full clinical services, including maternity, emergency and children’s, in addition to a range of community-based services across London, including our award-winning sexual health and HIV clinics.
We’re one of the safest and best performing Trusts in the country. We’re also one of the top trusts to work for—our staff say they’re engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as ‘Good’ in the domains of safe, effective, caring and responsive, and 'Outstanding' in the domains of well-led and use of resources.
Our facilities are among the best in the country. We invest around £10m a year in our estate and have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster. Works commence in spring 2024 on an ambitious £80m development of an Ambulatory Diagnostics Centre at our West Middlesex site.
Applications are welcomed from applicants who wish to apply for the position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.
Job overview
This is an exciting opportunity to join our Private patients speciality, based in an NHS Hospital, which includes both medical, surgical and elective patients. private Patients encompasses both inpatient and outpatient activity. The post holder will be responsible for overseeing and ensuring that a 5 star level of service is provided to all patients, offering and developing staff to provide all UK and International patients a bespoke and unique patient experience.
Main duties of the job
To be responsible for the overall management of the clinical area and the professional development of staff within that area. The Sister/Charge Nurse will provide advice and support to the whole multidisciplinary team in caring for patients. The Sister/Charge Nurse will be expected to maintain high standards of care and be accountable for auditing those standards. The post holder will liaise closely with colleagues in managing the provision of beds and staffing including managing the Private Patient elective list. The post holder will be responsible for overseeing and ensuring a 5 star level of service is provided to all patients, offering and developing staff to provide all UK and International patients a bespoke and unique patient experience. The post holder will be responsible for maintaining a suitable and safe environment for patients and staff. On occasion the post holder will deputise for the Lead Nurse in their absence.
Please see attached job description and person specification to this advert for further details.
Working for our organisation
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Detailed job description and main responsibilities
- To be responsible for the provision of nursing care on the ward 24 hours a day.
- Recruit and retain a workforce qualified to meet the needs of the patients in that area. This may include nursing staff, support workers, administrative staff, and housekeeping staff.
- Manage ward staffing day to day to ensure effective use of resources. This includes responsibility for the duty rotas, annual and study leave, bank and agency usage.
- Ensure that all staff in the area undergoes an annual appraisal and have a personal development plan (PDP). Collate all staff’s PDP’s in order to identify and plan the educational needs of the area.
- Identify and investigate any issues of conduct, discipline and performance within your team, in accordance with trust policies and procedures, in liaison with the Lead Nurse.
- Maintaining the area budget (pay and non-pay) within the agreed budget. Report and investigate any deviation from this position (both deficits and surpluses). Also to deliver savings and efficiencies in line with the Trust’s objectives.
- Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with the Divisional Risk Manager and Lead Nurse.
- Collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.
- To ensure safe custody and administration of drugs in accordance with Trust policies and procedures and in liaison with the pharmacy team.
- Ensure the area’s team is aware of trust policies and procedures and know how to access the latest versions. Disseminate any changes in policy and procedures in a timely manner. Work within these policies.
- To participate in meetings and project work as identified and delegated by the Lead Nurse, Head of Operations, Service Managers and General Manager.
- Deputise and act up for the Lead Nurse if required.
- To investigate and respond to informal and formal complaints in a timely manner
Please see attached job description and person specification to this advert for further details.
Person specification
Education and qualifications
Essential criteria
- Registered Nurse
- Post registration education
- Completed, or willing to undertake, a management qualification or have extensive management experience
- Mentorship course or equivalent
Desirable criteria
- Pre op assessment experience
- Customer Care course
- Critical Care Qualification
- Palliative Care course
Experience
Essential criteria
- Substantial experience at a Band 6 level
- Team management and development experience
- Recruitment, selection and retention experience
- Mentorship, preceptorship, assessment and appraisal of a variety of qualified, unqualified and training staff
- Customer care experience
- Experience caring for both general medical and surgical patients
Skills and knowledge
Essential criteria
- Ability to demonstrate initiative
- Excellent communication skills. Approachable & polite
- IT skills
- Ability to plan and prioritise own and others workload
- A thorough understanding of Private Patients and Trust performance targets
- Evidence of ability to work collaboratively in a multidisciplinary team
- Ability to manage change effectively
Desirable criteria
- Knowledge and understanding of human resource management in practice
- Ability to manage a budget effectively and efficiently
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Vivienne Heaslip
- Job title
- Lead Nurse HIV, Sexual and Gender Health, Derm
- Email address
- [email protected]
- Telephone number
- 07875102542
List jobs with Chelsea and Westminster Hospital NHS Foundation Trust in Nursing and Midwifery or all sectors