Job summary
Employer heading
Facilities Manager
Band 7
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
A great opportunity has arisen for a Facilities Manager within our Capital Estates and & Facilities Broadmoor Hospital, Crowthorne. The post holder will assist the Head of Estates & Facilities in the development of robust Facilities management processes to enable the provision of rationalised, efficient, customer focused and high quality facilities services.
The post holder will have overall responsibility for the operations supporting the delivery of all patient and non-patient hospital domestic, transport, portering, receipt and distribution, waste and grounds and gardening services across the Broadmoor estate.
The post-holder will provide specialist management, advice and support on soft services across the Broadmoor sites, with focus on patient safety, clinician satisfaction and wherever possible cost efficiencies.
We are looking for a talented, enthusiastic and experienced Manager to provide excellent leadership for the department.
Main duties of the job
To have delegated responsibility for the management, co-ordination and monitoring of building maintenance activities using both directly employed labour and contractual services to ensure the estate is maintained in such a condition that it fulfils its functions effectively, safely, economically and efficiently, whilst ensuring compliance with statutory requirements and trust policies.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications and Training
Essential criteria
- Degree and or demonstration of equivalent knowledge/skills in Facilities Management, Transport and/or Sustainability
- Accredited Health & Safety training qualification.
- Qualifications gained within an equivalent Hotel Services role.
Desirable criteria
- Driver’s License
Experience
Essential criteria
- Relevant supervisory or management experience
- Experience working within facilities services (domestic / waste / portering / transport or sustainability etc.).
- Ability to create processes for auditing and monitoring of services.
- Sound Financial management and budgetary experience within a large organisation.
- Sound knowledge of transport services regulations within the NHS or other large public sector organisation.
- Experience of leading multi skilled teams
Desirable criteria
- Management Certificate
- NHS experience
- Estate Maintenance.
- Tendering of Services
- Policy Writing
- Data Analysis
Knowledge
Essential criteria
- Ability to influence and negotiate effectively with external organizations.
- Ability to balance complex priorities in a demanding environment.
- Ability to work collaboratively with other colleagues.
- Ability to plan and coordinate a broad range of tasks, and can work under own initiative/limited, supervision and prioritise key tasks.
- Demonstrable knowledge and experience of technical and operational E&F matters.
Desirable criteria
- Project Management experience.
- Experience of catering
- Knowledge of contracted services
- Experience of managing Clinical Waste
Personal Qualities
Essential criteria
- Possess competent understanding of I.T. software packages.
- Strong analytical skills; able to compile, analyse problems and to find solutions
- Satisfactory attendance record.
- Excellent communication skills (written and oral) whilst also possessing the ability to present effectively, thereby creating a positive impact on listeners.
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Liz Pass
- Job title
- Head of Estates & Facilities Broadmoor
- Email address
- [email protected]
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