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Crynodeb o'r swydd

Prif leoliad
.
Gradd
Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday 10am to 6pm)
Cyfeirnod y swydd
199-NN-6399880-A&C-Z
Cyflogwr
Croydon Health Services NHS Trust
Math o gyflogwr
NHS
Gwefan
Croydon University Hospital
Tref
Croydon
Cyflog
£26,696 pro rata per annum incl. HCAS (outer)
Cyfnod cyflog
Yn flynyddol
Yn cau
14/07/2024 23:59
Dyddiad y cyfweliad
24/07/2024

Teitl cyflogwr

Croydon Health Services NHS Trust logo

Endoscopy Receptionist

Band 2

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud.  #choosecroydon

Trosolwg o'r swydd

We have an exciting opportunity for a highly motivated and enthusiastic receptionist to join our friendly and busy team of health professionals in the Endoscopy Unit at Croydon University Hospital.

The successful candidate will be the first point of contact for patients and visitors to the department and will be expected to provide comprehensive administrative/clerical and reception services. We are looking for a candidate with excellent communication skills, the ability to work as part of a team and to prioritise/organise their own workload.

The right candidate will be sympathetic and sensitive to the requirements of staff, patients and other service users, whether communicating by telephone or face-to-face, including dealing with difficult or demanding situations.

In return, we offer structured training in a supportive environment.

Post holder will be expected to commit to shift patterns which ensure the needs of the service are met.  There may be shift 'flex' although the position requires this candidate to work from 10:00 - 18:00  Monday to Friday, 

Prif ddyletswyddau'r swydd

Endoscopy Receptionist
Band 2, Full-time

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Proposed interview date: 24th July 2024

Gweithio i'n sefydliad

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Manyleb y person

Qualifications and Training

Meini prawf hanfodol
  • Educated to GCSE level or equivalent, including Grade C or higher in English and Maths (2)
  • NVQ Level 2 or equivalent (1)

Experience and knowlegde

Meini prawf hanfodol
  • Significant experience office based administrative support/reception work, preferably within a hospital setting
  • Experience of customer service in a multicultural environment
  • Demonstrates understanding of importance of maintaining privacy and dignity
  • Experience of prioritising own workload in a highly pressurised working environment
  • Demonstrates customer experience
  • Flexible approach to shift patterns
Meini prawf dymunol
  • Knowledge of NHS targets
  • Working knowledge of hospital based IT systems

Personal Qualities

Meini prawf hanfodol
  • Excellent organisational skills
  • Ability to successfully manage and resolve difficult situations
  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
  • Able to deal with the public in person and on the phone
  • Ability to work alone and part of a team
Meini prawf dymunol
  • Experience in managing difficult situations/conversations
  • Ability to multi-task
  • Experience working in a fast-paced environment

Bathodynnau ardystio / achredu cyflogwyr

Trust IDCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveImproving working livesDisability confident committedDisability Advice Line

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Charlotte Plamer
Teitl y swydd
Service Manager for Gastroenterology and Endoscopy
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg