Job overview

Business Support Assistant- Adult Community Nursing Services

Band 4

37.5 hrs per week

The post holder will work independently but under the direction and guidance of the Senior Administration Manager. He/she will be responsible for the effective & efficient smooth running of their designated services, ensuring key targets are met and to resolve any operational issues.  The post holder will also ensure the staff they manage are supported and trained to perform well within the role. The post holder will deputise in the absence of the Senior Administration Manager across the Services.

The successful applicant must be flexible with good interpersonal and administrative skills and good attention to detail and be able to communicate effectively.  The ability to work flexibly and to prioritize work will be essential.

 Interview Date: TBC

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Main duties of the job

The Single Point of Assessment Team (SPOA) is the gateway for all referrals into all adult community services. The service processes all referrals via EMIS and is a single point of contact for all referrers. The service operates from 8am to 8pm 7 days per week including bank holidays.

The DN hub supports the District Nursing teams in providing reception and clerical duties. The service operates from 9am to 5pm 5 days a week.

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.