Job overview

(BANK) Employee Relations Manager

Are you passionate about creating a positive and supportive workplace? We have an exciting opportunity for an Employee Relations Manager to lead our dedicated Employee Relations (ER) team at Croydon Health Services. If you have strong leadership skills and expert knowledge of employment law, we’d love to hear from you!

Who We’re Looking For

We’re looking for someone who is:

·       A strong communicator with extensive experience in employee relations

·       Confident handling highly complex cases and working with multiple stakeholders

·       Passionate about coaching and developing managers to enhance their ER skills

·       Organised and results-driven, with the ability to meet ER performance targets

Interview Date - TBC

Main duties of the job

What You’ll Be Doing

As our Employee Relations Manager, you’ll work closely with the Head of Employee Relations to ensure our ER team provides a proactive, efficient, and fair service for managers and staff. You’ll play a key role in:

·       Leading and supporting the ER team to resolve cases fairly, quickly, and in line with best practices

·       Advising on and managing complex ER cases in a fast-paced, unionised environment

·       Coaching and training managers so they feel confident handling ER matters

·       Driving performance improvements and helping to meet key ER objectives

Working for our organisation

Why Join Croydon Health Services?

At Croydon Health Services NHS Trust, we’re proud to serve a diverse community of over 360,000 people. Our dedicated team of 4,100 staff provides both hospital and community care, ensuring people get the support they need—whether in Croydon University Hospital, specialist clinics, or even their own homes.

We know that working in healthcare comes with challenges, but with the right team, we’re making a real difference. We’re committed to innovation, staff development, and empowering our people to shape the future of healthcare.