Job overview

The Maternity Support Worker is expected to undertake an agreed range of extended skills to support the Community Midwifery service. The midwife will be responsible for all care and supervision; the task being done must be within the framework of a care plan. The maternity support worker will be an effective member of the team and will provide support in a kind, considerate and professional manner to the woman and her family in providing holistic care. There may be occasions when the maternity support worker is required to work within a clinical area of the maternity department as well as community settings, whilst at all times working under the direction of the midwife present within the department.

The maternity support worker will also be responsible for a variety of clerical duties and the day to day running of the team, which include organising appointments and responding to client's queries over the telephone, email and face to face. 

Main duties of the job

To work in accordance with the Trust’s Values to consistently demonstrate the behaviours required.
The postholder is required to carry out his/her role in accordance with the organisation values, standards and behaviours, in a Professional, Compassionate, Respectful and Safe way.
To ensure that Croydon Health Services Trust’s policies and procedures are adhered to.

To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of the Health and Safety Regulations and the Trust’s Health and Safety policies 
and procedures. 
To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data 
Protection Act and its amendments.
To work in accordance with the Trust’s policies to eliminate unlawful discrimination and promote equality and diversity in the workplace. To positively promote at all times equality of opportunity in 
service delivery and employment in accordance with Trust policies, regardless of age, disability, race, nationality, ethnic or national origin, gender, religion, belief, sexual orientation or domestic 
circumstances.

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Our main hospital site, Croydon University Hospital is one of the busiest in London. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training. Croydon University Hospital plays an active role in training the clinicians of the future and works in partnership with major London universities 

If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust then a career at Croydon Health Services could be just what you’re looking for.