Job summary
- Main area
- Transformation
- Grade
- Band 8c
- Contract
- Permanent: no
- Hours
- Full time - 37.5 hours per week (n/a)
- Job ref
- 199-NN-7056858-MT-FM-Z
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon University Hospital
- Town
- Croydon
- Salary
- £80,025 - £91,336 per annum pro rata incl HCAS (outer)
- Salary period
- Yearly
- Closing
- 24/04/2025 23:59
- Interview date
- 06/05/2025
Employer heading
Transformation and Improvement Lead - Planned Care
Band 8c
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Transformation and Improvement Lead - Planned Care
Band 8c, Full Time, Permanent
The Transformation and Improvement Lead – Planned Care will drive large-scale transformation initiatives to enhance the efficiency, quality, and sustainability of planned care services within the acute hospital. Working closely with clinical, operational, and executive teams, this role will design and implement solutions to optimise elective care pathways, reduce waiting times, and improve patient outcomes.
The post-holder will play a key role in ensuring the Trust meets national targets, including Referral to Treatment (RTT) standards, while delivering high-quality, cost-effective care. Supporting the Executive and Director of Transformation, they will lead one or more transformation programmes, identify opportunities for productivity and performance improvements, and facilitate rapid improvement workshops.
Additionally, the role involves overseeing project budgets and ensuring that planned benefits are delivered on time and as expected.
Proposed Interview Date - 6th May 2025
Main duties of the job
Strategic Leadership,Transformation and Improvement ,Collaboration and Stakeholder Engagement, Performance Management and Governance, Change Management and Workforce Development, Financial and Resource Management
Working for our organisation
Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.
CUH provides more than 100 specialist services and is home to the borough’s only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.
Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.
Our experienced staff take care of people of all ages across the borough of Croydon.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset
Detailed job description and main responsibilities
**********Please see the attached supporting document which contains more information about the role in job description and person specification ************
Person specification
Education, qualifications
Essential criteria
- Educated to degree level with either a Master's degree or equivalent experience in a relevant field
- Black Belt in Lean Six Sigma or equivalent qualification in continuous improvement methodologies
- Project/Programme Management Qualification or equivalent experience
Desirable criteria
- Postgraduate qualification in a relevant field
- Coaching or mentoring qualification
Experience
Essential criteria
- Significant experience in leading large -scale transformation and improvement initiatives within an acute hospital or healthcare setting
- proven track record of optimising elective care pathways and delivering measurable improvements in service performance
- Experience of working at a senior level, managing complex projects, and engaging multidisciplinary teams across clinical and operational areas
Desirable criteria
- Experience of working with Integrated Care Systems or Sustainability and Transformation Partnerships
Knowledge
Essential criteria
- In-depth knowledge of planned care pathways, elective care services, and the challenges facing acute hospitals
- Advanced knowledge of improvement methodologies and their application in healthcare settings
Skills
Essential criteria
- Strong analytical and problem solving skills
- Excellent leadership and influencing skills
- highly developed communication and interpersonal skills
Employer certification / accreditation badges
.jpg "Disability Advice Line")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Soutchott
- Job title
- Director of transformation
- Email address
- [email protected]
- Telephone number
- 07854721518
List jobs with Croydon Health Services NHS Trust in Administrative Services or all sectors