Job summary
- Main area
- Volunteer Services
- Grade
- Volunteer
- Contract
- Voluntary
- Hours
- Part time - 4 hours per week (minimum)
- Job ref
- 199-JAN 2025
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Town
- Croydon
- Salary
- N/A
- Closing
- 22/01/2025 23:59
- Interview date
- 27/01/2025
Employer heading
Hospital Volunteer
Volunteer
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Please see the attached supporting document which contains more information about the role in the job summary.
Main duties of the job
Hospital Volunteer
Why not become a volunteer?
The Trust has a positive approach to volunteering. It can provide people with a gateway to employment, as some people who have been out of work a long time find volunteering a really helpful way to build confidence.
Some people even benefit from learning skills which can help them in returning to work. Evidence for future employers of regular volunteering experience for six months or more can be helpful to those returning to work after a long gap.
There are many rewards, from meeting new people through to being able to enjoy the experience of giving. Many visitors/patients to the hospital are vulnerable and in need of assistance in many different ways. Being able to show consideration, empathy and of kindness for others, may bring balance, perspective and fulfillment to your own life.
You will gain valuable knowledge and experience of working in a healthcare setting.
Among a host of activities, you could:
- Help on the wards
- Meet and greet patients and visitors and show them where they need to go
- Help out behind the scenes with admin tasks
We are currently recruiting for Ward Volunteers and Admin Support Volunteers, please read though the role requirements for more information on these. Our only requirements from our volunteers are that they live in the borough of Croydon, they can commit to a minimum of 4.5 hours per week for a minimum period of 6 months, and they are over 18 years of age. If you meet this criteria then why not join us!
Volunteer Recruitment Process
- Information Session
- Interview
- Pre-employment Checks
- Induction
- Placement
The Information Session will be held on Thursday 30th January 2025 at Shirley House Croydon Health Services, 12-18 Lennard Road, Croydon, Surrey, CR9 2RS 12:30PM- 14:30PM
(IT IS MANDATORY THAT YOU ATTEND)
This will give you an opportunity to hear more about the opportunities available and to ask any questions that you have about volunteering at the Trust. You will then be invited to an interview, you will be unable to move through to the next phase unless you attend the interview.
If you are successful at interview stage you will commence your mandatory checks which include references, DBS (Disclosure & Barring Service) clearance, and Occupational Health clearance and you will be invited to attend our Induction on 18th February in the Post Graduate Medical Centre (PGMC) 09.00 – 14.00. (THIS IS MANDATORY THAT YOU ATTEND).
Interview Dates -27th and 29th January , held at the Volunteers Hub Main Reception, Croydon University Hospital.
Please note - you will need to be available for all these dates to progress your application.
We look forward to receiving your application.
Key Dates
The Information Session will be held on Thursday 30th January 2025 Croydon Health Services, 12-18 Lennard Road, Croydon, Surrey, CR9 2RS. 12:30PM -14:30PM
Interview Dates -
Interviews will be held on 27th and 29th January in the Volunteers Hub in the Main Reception of the Hospital.
The Induction Date:
Induction day will be held on the 18th February in the Post Graduate Medical Centre (PGMC) 09.00 – 14.00.
Working for our organisation
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.
These include:
• Croydon University Hospital
• Purley Hospital
• The Sickle Cell and Thalassaemia Centre in Thornton Heath
• Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside
• A minor injuries unit in New Addington
The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our Vision:
“Excellent integrated care for you and your family, when and where you need it”
Our 5 key ‘Here for you’ promises to the people of Croydon are:
• You feel cared for by helpful and welcoming staff
• You feel in safe hands with highly professional staff
• You feel confident in your treatment from skilled teams of compassionate clinicians
• You feel we value your time with convenient appointments, minimal waiting and care closer to home
• You feel it’s getting better all the time as we continue to improve our services
We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different.
Detailed job description and main responsibilities
Please see the attached supporting document which contains more information about the role in job description and person specification
Person specification
Requirements
Essential criteria
- Lives in Borough of Croydon
- Aged over 18 years
- Commitment to over 4.5 hours per week
Over 18 years of age
Essential criteria
- Living in Croydon
Desirable criteria
- Able to commit to volunteer for 4 hours per week for at least 6 months
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Zoe Gilchrist
- Job title
- Volunteer Services Officer
- Telephone number
- 020 8401 3435
- Additional information
Zoe Gilchrist - 020 8401 3435 - Volunteer Services Officer
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