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Job summary

Main area
Senior Healthcare Support Worker Band 4
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
395-RR052-24
Employer
NELFT NHS Foundation Trust
Employer type
NHS
Site
Porters Avenue Health centre
Town
Dagenham Essex
Salary
£25,147 - £27,596 Plus HCAS per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

NELFT NHS Foundation Trust logo

Senior Healthcare Support Worker

NHS AfC: Band 4

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

Band 4 Senior Healthcare Support Worker

An exciting opportunity has arisen for a Band 4 Senior Health Care Support Worker to work with our Integrated Respiratory Nursing service in the borough of Barking and Dagenham and the wider BHR teams.

We are looking for an enthusiastic and motivated individual, with excellent communication skills,  who is able to work autonomously, as part of the team and to be an integral member of the wider Respiratory teams in supporting people managing the complexities of respiratory management.

For further information please contact Pavita Lall, Long Term Conditions Operational lead via email [email protected]

Main duties of the job

This role requires facilitating patient pulmonary rehab program, having a sound knowledge of the principles of respiratory/COPD management and care and a keen interest in professional development & advancing with technology. Therefore, experience of teaching and good IT skills is essential.

The post holder will be responsible for providing; supporting and developing the delivery of high quality; evidence based Respiratory clinical practice throughout the local community, in health centre clinics and patients’ homes.  The successful applicant will be  required to work closely with the lead Respiratory consultant, GPs, nursing colleagues, Physiotherapists  and other members of the multidisciplinary team.

 

The ability to travel effectively across the boroughs is necessary.

Working for our organisation

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust.  All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment.  As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes.  The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement - Outer London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436 per annum).

 

Detailed job description and main responsibilities

 

·   Participating in the Barking, Havering and Redbridge LTC Respiratory Service providing support to staff and patients where required in different forms, locations and helping the effective running and provision of many aspects of the service.

·       Being responsible for waiting lists and waiting list management, booking of appointments, patient contact in varying forms and communication with clinical lead and other staff.

·       Running reports, review systems, audit, data collections, link working (if required) and policy review where appropriate.

·

·       Active in-service improvement and development.

·       Able to risk assess patients on an individual basis, advise on appropriate self management, appropriately refer on to other services, able to triage patients with escalation process within competencies

·       Patient and staff education within competency

Person specification

Qualifications

Essential criteria
  • NVQ level 3 or equivalent standard of literacy and numeracy

Experience

Essential criteria
  • Minimum of 1 year UK experience in healthcare setting at a Band 3
Desirable criteria
  • Experience of working in a Long-Term

Knowledge

Essential criteria
  • Ability to undertake a variety of advance clinical observations, understand and act when outside of normal parameters (e.g., 12 Lead ECG, manual Blood Pressure, Spirometry etc)
  • An awareness of Pulmonary Rehabilitation
  • Knowledge of multi-professional working

skills

Essential criteria
  • Familiar with IT packages e.g.word and excel Microsoft package
  • Familiar with Rio or other Healthcare recording system

Experience

Essential criteria
  • Able to participate in exercises to demonstrate to patients and maintain considerable physical effort
  • Independent travel around the boroughs efficiently – able to carry equipment

Employer certification / accreditation badges

Employers for CarersApprenticeships logoAge positiveDisability confident employerHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - GoldEmployers Network for Equality & InclusionTop Employers for Working Families 2021Top 10 Employer 2023

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Pavita Lall
Job title
Long Term Conditions operational manager
Email address
[email protected]
Telephone number
07535 978 405
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