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Job summary

Main area
Administration
Grade
Band 5
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
337-NP-7922MF
Employer
London North West University Healthcare NHS Trust
Employer type
NHS
Site
Ealing
Town
Ealing
Closing
10/07/2024 23:59

Employer heading

London North West University Healthcare NHS Trust logo

Volunteer Team Leader

Band 5

Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about our Trust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

  • H onesty
  • E quity
  • A ccountability
  • R espect
  • T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.  If it works for the service, we will do our best to make it work for you.

Job overview

Meadow House Hospice is excited to announce the expansion of our palliative care service and consequently  we are looking for a dedicated and committed Volunteer Team Leader to join us.

This is a newly designed role for the hospice, so it offers the opportunity for the post holder  to be at the frontline of recruiting, training and developing a volunteer team that  can support the way we deliver care to our patients.

We are looking for someone who is both committed and energetic but can also demonstrate strong and compassionate leadership. This role requires you to be skilled in collaborative working with a variety of healthcare professionals within the hospice, build relationships with Trust teams that would be integral to your work e.g., Fundraising and Volunteering services, have the capability  to communicate with a varied audience and most importantly support the seamless integration of volunteers into our progressive service development agenda.

In return we offer:

- A supportive and dynamic working environment.

- Opportunities for professional and personal development.

- The chance to make a significant impact on the lives of our patients and their families.

If you are a motivated and have experience of managing teams or volunteers, we would love to hear from you.

Apply now to become a part of our dedicated team at Meadow House Hospice and help us provide outstanding care to our community.

**Meadow House Hospice – Excellence in Care, Compassion in Action.**

Main duties of the job

1.    With support from the Trust Volunteer Services attract, recruit, train and induct a group of volunteers.

2.    Organise training, ensuring that all mandatory requirements are met.

3.    Establish good working relationships with internal teams to ensure smooth running of the service.

4.    Liaise and establish good working relationship with Chaplaincy Team and Bereavement Services.

5.    Provide regular contact and support to volunteers to ensure that their role is valued.

6.    Attend relevant meetings, participate in discussions, and raise the profile of volunteers in supporting the work of Meadow House Hospice.

7.    Link in with fundraising team/MHH fundraising Officer to support the delivery of fundraising events throughout the year.

8. Identify opportunities for volunteer team to support End of Life/Palliative Care services.

9. Ensure all volunteering activities meet with the Trust’s service needs and are carried out in line with policies regarding health and safety, legal requirements, environmental, equal opportunity policies and general duty of care.

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

Education/Qualifications

Essential criteria
  • Educated to GCSE level or equivalent/Educated to HND/Degree level
Desirable criteria
  • Attendance at teaching course or qualification

Knowledge & Experience

Essential criteria
  • 1. Knowledge and experience of recruiting, training, supporting and managing volunteers and/or staff.
  • 2. Experience of working with volunteers and understanding of the opportunities and challenges this can bring.
  • 3. Knowledge of volunteer policies and good practice.
  • 4. A commitment to eliminating inequalities for service users, carers and promoting inclusion of protected groups
  • 5. Experience of working in a health or social care or related environment
  • 6. Experience of working collaboratively with a range of a service users, carers, staff and other stakeholders
  • 7. An understanding of the current agenda surrounding volunteering at national and regional level or willingness to learn.
Desirable criteria
  • 1. Knowledge of End of Life or palliative care acquired through study or experience

Employer certification / accreditation badges

Capital Nurse, LondonApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jimmy Mir
Job title
Assistant General Manager
Email address
[email protected]
Telephone number
020 8967 5179
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