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Job summary

Main area
Pharmacy
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
337-NP-8633MF
Employer
London North West University Healthcare NHS Trust
Employer type
NHS
Site
Ealing Hospital
Town
Ealing
Salary
£31,081 - £33,665 per annum
Salary period
Yearly
Closing
17/03/2025 23:59

Employer heading

London North West University Healthcare NHS Trust logo

Pharmacy Administrator

NHS AfC: Band 4

Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about our Trust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

  • H onesty
  • E quity
  • A ccountability
  • R espect
  • T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.  If it works for the service, we will do our best to make it work for you.

Job overview

This role has three main responsibilities, acting as a PA to the deputy Chief pharmacist, managing the health roster system and payroll for the department, and providing the administrative support mainly to the Ealing Hospital Pharmacy department. 

Main duties of the job

There will be a requirement to communicate and handle highly complex and extremely sensitive matters such as sickness, performance and staffing issues. tact, diplomacy and empathy are essential in this post. 

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

Educations/Qualifications

Essential criteria
  • Secretarial / Administrative qualification e.g., NVQ Level 3/ Good general education up to GCSE Level including English language Grade C or above or equivalent.
  • Accurate keyboard skills; typing speed of 50wpm or equivalent experience.
  • Advanced computer literacy. Proficiency in using Microsoft Office (Word, Excel, PowerPoint, Outlook and sourcing web-based information
Desirable criteria
  • Educated to A Level or degree level or equivalent professional qualification.
  • Qualified in minute taking

Knowledge and experience

Essential criteria
  • Excellent communications skills, verbal and written.
  • Able to undertake confidential work
  • Demonstrate knowledge of inputting and retrieving data accurately
  • Administrative experience gained in a busy office environment in a complex organisation
  • Previous experience of working in a busy office environment in an administrative function
  • Experience of working under pressure and to deadlines
Desirable criteria
  • Administrative and office experience provided to a Pharmacy department
  • NHS experience of working with Senior management teams

Skills, abilities and attributes

Essential criteria
  • High level of interpersonal skills
  • Strong organisational and time management skills - able to prioritise work and conflicting demands on own time and meet deadlines.
  • Ability to work autonomously on own initiative and minimum supervision as well as part of a team.
  • Good problem solving skills
  • High standard of presentation of written work with attention to detail
  • Ability to maintain confidentiality
Desirable criteria
  • Flexible approach
  • Ability to facilitate change within the work area.

Employer certification / accreditation badges

Capital Nurse, LondonApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Donna Maharaj-Skwierawski
Job title
Pharmacy Office Manager
Email address
[email protected]
Telephone number
0208 967 5511
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