Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 222-SF-573
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- St Bernards
- Town
- Ealing
- Salary
- £31,081 - £33,665 per annum incl. HCAS
- Salary period
- Yearly
- Closing
- 25/11/2024 23:59
Employer heading
Team Administrator
Band 4
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
An exciting opportunity has arisen within West London Forensic Service for the role of Band 4 Team Administrator working for the Specialist Community Forensic Team.
West London NHS Trust is one of the largest providers of mental health care in the country. We are also a leading national provider of secure and specialist mental healthcare. We currently provide community based forensic care to 8 North West London Boroughs.
At WLNHST we don’t just accept difference we actively celebrate it and support it for the benefit of our staff, our patients and our community. We are proud to be part of an equal opportunity work place.
The ideal candidate will have a full range of administrative skills with the ability to prioritise workload, have a high level of word processing and excel skills, experience of diary management, data collection and minute taking. They must also possess excellent communication skills and have a flexible approach to working.
We are seeking to appoint a confident, organised, proactive and approachable person for the role.
A full range of training opportunities will be offered in order to support professional and personal development.
As well as job satisfaction in return we can offer a good salary, work life options arrangements, the opportunity to join the NHS Pension scheme, a minimum of 27 days’ annual leave and a variety of NHS discounts.
Main duties of the job
The Team Administrator will be responsible for the organisation and provision of a full and comprehensive administrative support service to all members of a hub within the Specialist Community Forensic Team. They will facilitate and carry out liaison both internal/external with service users and colleagues. They will be responsible for maintaining correct stock levels and will facilitate and support monthly meetings. They will be responsible for obtaining relevant information on clients and providing a high standard of record keeping. They will be required to monitor generic emails and maintain databases.
Working for our organisation
We have been chosen by NHS England to pioneer a new approach to support forensic service users in the community. The Specialist Community Forensic Team will work to transition service users out of secure settings, and support their ongoing recovery in the community. This can improve quality of life, reduce inequality, and give hope to people who may have been detained for many years.
West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.
Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.
We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.
We’re rated good overall by the Care Quality Commission (CQC).
Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.
We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.
Detailed job description and main responsibilities
1. To be responsible for the organisation and provision of a full and comprehensive administrative support service to members of the Specialist Community Forensic Team.
2. To facilitate and carry out liaison both internal/external with service users and colleagues.
3. To maintain, develop and ensure the efficient provision of administration processes and systems in order to support the delivery of a high quality service.
4. To be responsible for ordering and maintaining correct stock levels within the service.
5. To plan, manage and prioritise own workload for the Specialist Community Forensic Team Service.
6. To provide effective diary management and support for members of the Specialist Community Forensic Team.
7. To work in a co-ordinated, co-operative and flexible way with the Team and the Deputy Head of Administration to identify core forms and standard procedures which reflect “best practice” and to adopt across all areas.
8. To facilitate, attend the Specialist Community Forensic Team Service Team meetings.
9. To be responsible for liaison with courts, judges, solicitors, special hospitals, hostels, external agencies and prisons regarding patients referred or assessed by the Specialist Community Forensic Team.
10. To organise and time manage meetings, book venues and the overall diary for the Specialist Community Forensic Team as required.
11. To be responsible for obtaining and providing relevant collateral information on clients referred to the team. This includes extensive research into the medical background of the client.
12. To prepare and maintain an accurate recording system regarding clients that have been assessed and following their progress from hospital to discharge.
13. To provide a high standard of record keeping including electronic data entry using RIO and any other relevant systems.
14. To prepare agendas and taking minutes for complex meetings.
Further information available via attached candidate pack.
Person specification
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Essential criteria
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Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sukhy Dhillon
- Job title
- Deputy Head of Administration
- Email address
- [email protected]
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