Job summary
- Main area
- Finance
- Grade
- Band 3
- Contract
- 6 months (Fixed Term Contract)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 455-BEH-0085
- Employer
- 306 North London NHS Foundation Trust
- Employer type
- NHS
- Site
- Edgware Community Hospital
- Town
- Edgware
- Salary
- £29,176 - £30,225 per annum including Outer London HCAS
- Salary period
- Yearly
- Closing
- 08/05/2025 23:59
Employer heading
Cashier and Administrator for Patients Services
Band 3
Thank you for your interest for the North London NHS Foundation Trust (NLFT), it is an exciting time to join us and being part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:
- Collaborate at every level by living our Values to create the right conditions for us all to work together.
- Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
- Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
- Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
- Ensure that research, Quality Improvement, and technology lead the way and are embedded in our services.
- Take a trauma informed approach to everything we do
We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.
The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.
Our trust website is: https://www.northlondonmentalhealth.nhs.uk/
Job overview
We are looking to recruit a Band 3 Cashier on a 6 Month Fixed Term Contract. You must be highly motivated, reliable, and organised. The role is very customer focused and main duties will include being responsible for cash reimbursements to patients, service users and staff, in accordance with Trust policies and procedures. You will also be responsible for the banking and related administration tasks. Excellent Microsoft Office skills are essential.
The post holder will be based in Edgware, however must be willing to travel to our 3 main sites when required, therefore having a driving license and access to a car is preferred. Excellent verbal and written communication skills are essential as the role involves dealing with people at different levels in a friendly manner that follows Trust values
Main duties of the job
1. Maintenance of template on RiO for all in-patients admission & discharge and the sending of letters to the Department of Works and Pensions and other agencies for all in-patients within the Trust.
2. Open mail, record all income received therewith. Post holder is required to redirect post as appropriate.
3. Weekly banking at each site along with completion of Excel Spreadsheet.
4. Identifying and dealing with patient’s uncollected cash and property.
5. Collating paperwork from each site to be able to order re-imbursement of petty cash & patient monies.
6. Order and take delivery of petty cash and patient monies reimbursement via Pivotal on a weekly basis.
7. Payment of petty cash and patient monies to departments and service users, and the daily balancing of all floats.
8. Assist in managing general enquiries from the patients and staff when necessary.
9. Post both receipts and withdrawals made from / to patients onto the Trojan patient monies software package, ensuring that patient’s balances are checked before withdrawals are made. Input new patient’s details on Trojan. Weekly and monthly reconciliation’s of transactions
Working for our organisation
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement and technology.
Why NLFT?
· We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
· We promote flexible working and support staff with a range of health and wellbeing initiatives.
· NHS Discounts, generous annual leave, and NHS pension scheme
· Excellent internal staff network
Detailed job description and main responsibilities
Please kindly refer to the job description and person specification by clicking on the JD/PS attachment in the advert.
Person specification
Education/Qualification
Essential criteria
- 4 GCSEs Including English and Math
- Minimum of 3 years of relevant experience
- Microsoft Office Skills
Desirable criteria
- Cashier/DWP Experience
Previous Experience
Essential criteria
- Experience of dealing with members of public both face to face and on the phone
- Experience in working in a cashier / accounts administration office
- Working with staff at all levels
Desirable criteria
- Previous NHS experience
Skills and Experience
Essential criteria
- Numerate, Accurate with good attention to detail
- Knowledge of the use of relevant computer package (Word/Excel/PowerPoint/Outlook/Acc ess)
- Ability to communicate with colleagues and other agencies in relation to in-patients of the Trust while maintaining confidentiality
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sarah King
- Job title
- Patient Affairs Line Manager
- Email address
- [email protected]
- Telephone number
- 020 8702 5551
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