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Crynodeb o'r swydd

Prif leoliad
Community Paediatrics
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday to Friday)
Cyfeirnod y swydd
391-RFL-6285280
Cyflogwr
Royal Free London NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Edgware Community Hospital
Tref
Edgware
Cyflog
£27,129 - £28,649 Per annum inclusive of HCAS Pro Rata
Cyfnod cyflog
Yn flynyddol
Yn cau
25/07/2024 23:59

Teitl cyflogwr

NHS

Band 3 Front of House Receptionist/Paediatric Administrator

NHS AfC: Band 3

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free

Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values

 


 

Trosolwg o'r swydd

The Post-holder will work as part of the Outpatient's team ensuring, polite, courteous, efficient, high quality and timely Service to Patients and clinical staff ensuring patient care is not  compromised.  Post-holder will meet and greet, manage electronic systems, check in/out as Patients arrive whilst maintaining a welcoming and professional service in line with Trust Values. Post-holder will also carry out general admin tasks as and when required.

Prif ddyletswyddau'r swydd

Meet and Greet Patients. Check patients into Clinic upon arrival in accordance with the Trust outpatient Standard Operational Procedures.

Check out patients on the Cerner System after consultation ensuring all data is recorded accurately and appropriately.  Make follow up appointments for various Services.

Record all patients that did not attend/WNB (Was not brought) .  Deal sensitively with all patient queries and keep patients informed as to clinic delays.

Assist Administration Team in Westgate House with distribution of reports, uploading, incoming mail as needed daily.

Deal with clinical staff queries,  ensure cover at all time in the Reception area.

Telephone reminder calls to patients day before clinic. Other administrative duties as and when required.

Liaise with Clinic Appointments Administrator regarding cancellations, reschedules.

 

 

Gweithio i'n sefydliad

We are a team of Paediatricians as part of The Royal Free London Foundation Trust,  who see children and young people for an assessment of developmental issues/impairments/neuro diverse complex needs.    We provide diagnoses, treatments and further investigations/referrals to our other colleagues within the Community with whom we are working with closely as part of a Multi-disciplinary team/network .  Our Child Health Hub is based at Edgware Hospital.  Working across the wider community, we aim to offer a safe, efficient, seamless service to families.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

See attached Job Description,  Person Specification and Functional Requirements  for Front of House Receptionist/Paediatric Administrator.

Manyleb y person

Royal Free World Class Values

Meini prawf hanfodol
  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Meini prawf hanfodol
  • Good general education, including GCSE English grade “C” or above, or equivalent

Experience

Meini prawf dymunol
  • Significant experience in a role which combines administration and working with the public, preferably in the NHS or similar.
  • Knowledge / experience of computer systems

Bathodynnau ardystio / achredu cyflogwyr

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Jenny Theodoulou
Teitl y swydd
Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
02077940500
Gwybodaeth i gefnogi eich cais

Extension 26217

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Cyfeiriad
Recruitment Support
Open Monday to Friday
08:30 am to 17:30pm
Rhif ffôn
01629 702338
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