Job summary
- Main area
- Phlebotomy
- Grade
- NHS AfC: Band 6
- Contract
- 6 months (Fixed term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 393-NMUH-2072
- Employer
- 393 Royal Free London NHS Foundation Trust
- Employer type
- NHS
- Site
- North Middlesex Unversity Hospital NHS trust
- Town
- Edmonton
- Salary
- £37,338 - £44,962 per annum inclusive of HCAs
- Salary period
- Yearly
- Closing
- 24/01/2025 23:59
Employer heading
Phlebotomy Clinic Service manager
NHS AfC: Band 6
The North Middlesex University Hospital NHS Trust is a medium-sized acute and community trust with over 525 beds and over 600 community staff, serving more than 600,000 people living across Enfield and Haringey and the surrounding areas, including Barnet and Waltham Forest.
The hospital has been on its present site for over 100 years and was established as an NHS trust by statute in December 1990. The Trust’s services are provided on the North Middlesex University Hospital site as well as a range of community sites across the London Borough of Enfield, including at partner hospitals. They provide services in collaboration with a range of partners, including local GPs, acute, mental health and other community health service providers across North Central London.
In the year ending 31 March 2022, the Trust reported a turnover of £419.7m and employed almost 4,000 staff. Following the transfer of Enfield Community Services on 1st April 2023, this has increased as we have welcomed over 600 new staff including District Nurses, Community Matrons, Community Physiotherapists, Psychologists and many more across a wide range of adult and children’s community services in Enfield. It is an exciting time to join North Mid as we continue our journey to become an integrated care organisation to deliver high quality, seamless care in our local communities, with a focus on tackling health inequalities.
Job overview
The Phlebotomy service is a developing service, and we are changing the way we work to ensure we are providing a service with high clinical standards and provide greater accessibility to patients. The phlebotomy service is a hub and spoke model, with the main Inpatient and Outpatient Hub on the North Middlesex University Hospital Site. There are three main community Hubs located in communities of Enfield and Haringey, there is also provision for a domiciliary service.
Working with the Outpatients Matron the post holder will promote and contribute to an agreed strategic direction for Phlebotomy that is in accordance with best practice and the needs of the Trust. The post holder will take line management responsibility for the Phlebotomy staff including the main reception help desk
Main duties of the job
To lead the phlebotomy services department team across all Trust sites and in doing so:
- Act as a role model, demonstrating high levels of clinical expertise, and leading, managing and delivering individual patient care.
- Proactively promote staff development ensuring its relevance to the practice area and individual needs.
- Facilitate a learning environment for staff and students allocated to the area.
- Managing staff and physical resources effectively.
Working for our organisation
North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.
Take a tour of our hospital here
Detailed job description and main responsibilities
· The post holder will assist the Outpatients Matron to ensure the provision of the infrastructure, staffing, environmental and managed processes to enable the Trust to provide an efficient patient focused service to all patients.
· Directly line manage the Phlebotomists and receptionists, providing effective support to all staff within the areas of responsibility, ensuring delegation of appropriate responsibility, consistent with effective decision making.
· Support the Outpatient Matron on the development and embedding of a culture of patient-oriented, safe and efficient service delivery
· Support the Outpatient Matron on recruitment, selection, induction, and retention of staff, ensuring compliance with Equal Opportunities with line management responsibility as appropriate.
· Be conversant with all activities within the areas of responsibility and ensure adequate cover is provided in times of absence.
· Support the Outpatient Matron with the monitoring of the usage of agency and bank staff and ensuring adequate phlebotomy cover is provided, at all times, whilst ensuring financial effectiveness of these bookings.
· Ensure training is accessible to all staff, recognising the diverse needs of the workforce and liaising with HR and OD team members.
· Support staff in the department in receiving appropriate training and ongoing development to enable them to fulfil their roles competently and safely. Ensure all staff is kept informed of relevant Divisional and Trust-wide issues and initiatives.
· Provide visible leadership in a continuous quest for improving learning, performance, and quality, promoting a clear sense of direction within the department, fitting with the achievement of the Hospital’s objectives and modernisation of services Promote an environment that encourages teamwork, maximises individuals’ potential and stimulates innovation.
· Ensure all clinical practice meet the required clinical practice standard
· Ensure all Phlebotomy Clinical and Nonclinical Standards of Operation are kept updated
· Ensure the service is meeting the required infection control standards
· Manage the three health rosters for phlebotomy
· Manage the yearly competencies assessment for staff
· Work clinically when required and undertake phlebotomy
Person specification
Educational
Essential criteria
- A Level education or Equivalent
- Evidence of continuous professional development
- Formal management qualification (Diploma/Degree level)
- UK recognised Phlebotomy certificate of competence
skills
Essential criteria
- Practical Phlebotomy experience, including paediatric phlebotomy
- Substantial experience as a senior phlebotomist
- Clinical Leadership skills
- Excellent interpersonal skills
- Have excellent decisionmaking skills in an unpredictable environment.
Experience
Essential criteria
- Experience of modernisation, service improvement and demand and capacity tools Experience of audit and clinical governance mechanisms & CQC standards
- Experience of problem resolution and management of change
- Experience of working within a multi-professional environment, and achieving objectives through leadership, facilitation, and negotiation
- Experience of implementing service improvements.
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Noeleen Behan
- Job title
- Senior matron for Outpatietns & Community Services
- Email address
- [email protected]
- Telephone number
- 02088872927
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