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We have been working together in a Partnership between Barnet, Enfield and Haringey Mental Health NHS Trust and Camden and Islington NHS Foundation Trust for some time, with a single Chair and Chief Executive since 2021 and single Executive Team since 2022. We launched our North London Mental Health Partnership Strategy in May 2023 and in July 2023 our Boards agreed that coming together to create one new Trust is best for our service users, our staff and our local communities. Subject to final approvals, we will be formally established as one new Trust on 1 October 2024.

Our new trust website is: Home | North London Mental Health Partnership

Job overview

The North London Collaborative have funded a patient flow QI programme aimed at improving the flow of patients through the adult secure pathway, ultimately reducing length of stay and improving waiting times for admission.

The post holder will work closely with the Head of Business Management/Project Lead, Clinical Lead, colleagues in Adult Secure Services and Provider Collaborative, and key stakeholders, in the delivery of the Patient Flow QI Programme, including associated service improvement plans.  This will include supporting all associated projects linked with the patient flow programme, working with individuals and groups to support and facilitate continuous improvement

The post holder will facilitate the development, testing, adoption and shared learning, utilising specialised knowledge and experience of improvement and staff engagement methodologies to foster a culture of continuous quality improvement; identifying, implementing and learning from improvements through success and failure always with respect for people. The post holder will deliver QI training to staff engaged with the patient flow programme.

Main duties of the job

Ensure Service and Quality Improvements are successfully planned and delivered using project management and/or QI methodologies as appropriate

Ensure that QI is being delivered in line with NLMHP’s strategic vision

Understand and apply quality improvement methodology at all stages of the QI project using various improvement tools and techniques

Communicate with staff at all levels about the importance and relevance of QI

Contribute to project communication plans, ensuring learning and success is widely shared

Attend regular Senior Management meetings, providing support and information as required; ensuring action points are followed through to ensure completion.

Present progress of Service and Quality Improvement projects to clinicians and senior managers at a range of meetings and forums.

Work with teams to ensure Service and Quality Improvement projects are displayed and success celebrated

Show leadership of QI through coaching/supporting teams to design & carry out tests of change via Plan-Do-Study-Act (PDSA) cycles

Build effective relationships with medical, nursing, allied health professionals, operational staff and the corporate teams in relation to QI

Act as advocate for the application of QI methodology to achieve service change and to contribute to efforts to build the will for improvement at all levels

Maintain excellent communication at all times between project teams, project sponsors and the QI team

Working for our organisation

Barnet, Enfield and Haringey Mental Health NHS Trust provides local, regional and national award-winning healthcare services. We have more than 3.300 staff working out of 20 main sites serving a population of 1.2 million people.  We provide community health services and mental health services for young people, adults and older people. Our North London Forensic Service treats and cares for people in the criminal justice system who have mental health conditions. We also provide one of the largest eating disorders services in England, as well as drug and alcohol services. 

We are an organisation that is passionate about equality, diversity and inclusion; one that prides itself in developing the leadership capabilities of its employees, looking after their health and wellbeing, creating safe spaces for staff to speak up and providing opportunities to mentor and be mentored.  Our employees are the reason for delivering Good CQC ratings, excellent outcomes and outstanding patient experiences, so it is our aim to create a happy and healthy working environment where you can thrive and succeed.