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Job summary

Main area
Audiology
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
391-RFL-6363400
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Chase Farm Hospital
Town
Enfield
Salary
£27,129 - £28,649 per annum inclusive of HCAS
Salary period
Yearly
Closing
19/07/2024 23:59

Employer heading

NHS

Band 3 Audiology Clinical Pathway Administrator

Band 3

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free

Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values

 


 

Job overview

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Main duties of the job

We are looking for an enthusiastic and experienced administrator to join the Audiology Service at the Royal Free London NHS Foundation Trust, working cross site at Chase Farm Hospital and Barnet Hospital. The candidate will oversee the patient pathway from referral to treatment along with being responsible for general administrative duties. This involves the implementation of salient NHS targets, regular contact with patients and a keen attention to detail.

To be successful in this role:-

• You will have excellent written and communication skills
• You will have a good telephone manner
• You will have sound organisational skills
• You will be able to work both in a team environment and autonomously
• You will be expected to input data on the Cerner patient records system and/or database system and therefore excellent data entry skills are required, therefore a knowledge and understanding of the Cerner patient records system is required

If we receive a large amount of applications, this vacancy may close prior to the advertised date, so early application is recommended.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification

Royal Free World Class Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Education & Prof Quals

Essential criteria
  • Educated to GCSE level or equivalent
  • RSA 2 or RSA 3 word processing/typing or equivalent experience
Desirable criteria
  • Knowledge of medical terminology
  • Diploma level qualification or equivalent experience
  • Courses / further study attended to demonstrate evidence of personal development

Experience

Essential criteria
  • Previous experience of administrative work in an office environment
  • Experience of interaction with members of the public in a service capacity
Desirable criteria
  • Experience working in the National Health Service (NHS)
  • Knowledge of Cerner or other patient administration systems
  • Experience of managing and prioritising own workload and working to deadlines

Skills & Aptitudes

Essential criteria
  • Good understanding of general office working procedures
  • Good working knowledge of relevant Microsoft office packages i.e. Word, Excel, Outlook
Desirable criteria
  • Training skills

Personal Quals & Attributes

Essential criteria
  • Good organisational skills
  • Ability to use own judgement in a range of alternative situations/ deadlines
  • Able to sustain meticulous attention to detail
  • Good interpersonal and listening skills
  • Ability to motivate both self and others
  • Able to compose correspondence and reports
  • Able to work as part of a team.

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ladan Nasser
Job title
Clinical pathway manager
Email address
[email protected]
Telephone number
07773 587011
Additional information

Victoria Koo 07773 583 755

 

If you have problems applying, contact

Address
Recruitment Support
Open Monday to Friday
08:30 am to 17:30pm
Telephone
01629 702338
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