Job summary
- Main area
- Quality Governance
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 391-RFL-6390952
- Employer
- Royal Free London NHS Foundation Trust
- Employer type
- NHS
- Site
- Chase Farm Hospital
- Town
- Enfield
- Salary
- £49,178 - £55,492 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 09/07/2024 23:59
Employer heading
Band 7 Quality Governance Manager, Chase Farm Hospital
Band 7
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Click here to view our video Welcome to the Royal Free
Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values
Job overview
This is an exciting time to be working at the Royal Free London NHS Foundation Trust, one of the largest NHS trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals, Barnet, Chase Farm and Royal Free.
We are looking for an enthusiastic individual to work with the Quality Governance team and wider divisional/corporate multi professional teams for Barnet Chase Farm Hospital surgery and specialist Services (SAS) Division . We would welcome staff who have previous experience of working in a clinical setting who would like to enter the world of Quality Governance .
Main duties of the job
The post holder is responsible for:
- Supporting the Head of Quality Governance in developing, implementing and monitoring an effective and compliant system of working to ensure robust divisional governance which is in line with national best practice and aligns across divisions
- Managing the governance staff in dealing with all activities relating to patient safety, risk, compliance and audit and act as the lead and central point of contact for divisional governance activities
- Acting as a self- regulating practitioner who horizon scans to ensure the divisional governance activities remain in line with current best practice
- Support and develop a culture of informed questioning, challenge, trend analysis triangulation to ensure lessons are learned and the division changes practice in a way which has a positive effect on patient, outcomes, patient experience and supports the trust ambition to reach zero avoidable harm.
The post holder will work closely with the quality governance, operational and corporate management teams and staff at all levels in the organisation.
Working for our organisation
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person specification
Royal Free World Class Values
Essential criteria
- Demonstrable ability to meet the Trust Values
Education
Essential criteria
- Undergraduate Degree/equivalent professional qualification or equivalent experience
- Masters level qualification or equivalent experience
- Evidence of further professional and personal development
Desirable criteria
- Governance or risk management qualification, or equivalent experience
- Clinical qualification
- Quality Improvement Qualification
Experience
Essential criteria
- Ability to define, retrieve, collate and analyse statistical and qualitative information
- Experience of effective working within a team and alone with minimal supervision
- Knowledge of the components of governance, risk management and assurance function; current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care
- Demonstrates commitment to improving the quality of patient care & working with patients / services / stakeholders in order to do so
- Experience in setting objectives and performance management and holding people to account
- Demonstrable experience in incident management in a healthcare environment
- Knowledge of the components of governance, risk management and assurance function; current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care
Desirable criteria
- Experience of investigating serious healthcare incidents
Skills and aptitudes
Essential criteria
- Well-developed interpersonal skills with the ability to work with a range of professionals at all levels confidently
- Ability to make decisions and solve complex problems
- Advanced planning and organisational skills
- Excellent leadership, Influencing and motivational skills
- Excellent verbal & written communication skills
- Proficient in the use of MS Office applications: Microsoft Word, Outlook, Access, Explorer, Powerpoint and Excel
- Knowledge and understanding of professional standards and requirements
- The ability to maintain and respect confidentiality - Information Governance, Issues of confidentiality (Data Protection, Freedom of Information Act, Caldicott)
- Commitment to continuous improvement activities & positive attitude toward change
Desirable criteria
- Able to negotiate and influence at an organisational level and externally with a range of stakeholders
- Excellent communication skills at all levels, confident when speaking in public and at large meetings
Personal Qualities
Essential criteria
- Occasional flexibility to work outside of normal office hours (eg. to attend meetings with divisional representatives)
- Methodical & systematic approach to work, involving close attention to detail with resilience and ability to get the job done
- Self-motivated completer / finisher able to organise & prioritise work using own initiative & working to tight deadlines
- Kind and compassionate
- Maintaining a professional appearance
Experience
Essential criteria
- Demonstrable experience in incident management in a healthcare environment
Desirable criteria
- Experience of investigating serious healthcare incidents
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Avashinee Tanna
- Job title
- Head of Quality Governance and Patient Experience
- Email address
- [email protected]
- Additional information
alternative contact:
If you have problems applying, contact
- Address
-
Recruitment Support
Open Monday to Friday
08:30 am to 17:30pm
- Telephone
- 01629 702338
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