Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 391-RFL-6870465
- Employer
- Royal Free London NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Free Hospital
- Town
- Hampstead
- Salary
- £44,806 - £53,134 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 02/01/2025 23:59
Employer heading
Band 6 Deputy Dispensary Manager
NHS AfC: Band 6
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Click here to view our video Welcome to the Royal Free
Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values
Job overview
The post holder will assist the Chief Pharmacy Technician - Patient Services in the delivery and development of an efficient dispensary service in line with CQC standards, demonstrating comprehensive communication and leadership skills.
Main duties of the job
As Deputy Dispensary Manager you will, in conjunction with the Chief Technician, provide a full and comprehensive dispensing service to supply medications for patient undergoing treatment and discharge medications within the hospital .
You will assist with the day to day running of services, management and development of staff and service improvements within the Inpatient pharmacy at the Royal Free Hospital.
We are looking for a GPhC qualified technician who is ready to develop themselves further in the management of service provision and staff. You will be a qualified or nearly qualified accredited checking Technician with significant post qualification hospital pharmacy experience. You would be familiar with JAC medicines management systems and automated robotic dispensing systems.
Experience in undertaking audits, writing procedures and operational management would be an advantage
You should have a confident, friendly, “can do” attitude and the ability to forge relationships with a wide range of staff to enhance the comprehensive, wide ranging Pharmacy services we provide in this large teaching hospital Trust.
Given the expanded structure and nature of our Trust there may be a need to visit on an occasional basis the Barnet and Chase Farm Pharmacy sites.
Working for our organisation
The Pharmacy departments of the Royal Free London NHS Trust are friendly, progressive, and expanding units dedicated to providing the highest standards of pharmaceutical care and service in this large, internationally renowned teaching hospital. Quality improvement and cost-effective, safe use of medicines is at the forefront of everything we do. We have over 300 staff working across the 3 sites in all areas of pharmacy. Pharmacy staffs work across areas such as dispensary, stores, wards, outpatient clinics, satellite pharmacies, technical services, clinical trials, medicines advice service and QC.
Detailed job description and main responsibilities
1. CLINICAL RESPONSIBILITIES
In conjunction with the Chief Technician – Patient Services provide a full and comprehensive dispensing service to supply medications for patients undergoing treatment within the hospital, to ensure maximum efficiency, safety and economic drug use and to demonstrate professional accountability to enhance patient care.
· To ensure maximum efficiency, safety and economic drug use through adherence to Trust policies and to demonstrate professional accountability to enhance patient care.
· To deliver an efficient Technician led pharmacy service and SLA services and to ensure the accurate and timely supply of medicines from Pharmacy dispensary and satellite dispensaries.
· To provide a safe and efficient service provision, timely ordering and supply of medicines to meet medication requirements of patients and to meet Trust turnaround targets
· Ensure the pharmacy dispensary is appropriately stocked, checked and organised
· Provision of comprehensive pharmaceutical advice and information to other health care professionals. To refer any queries beyond their competence to the ward or dispensary pharmacist.
· To communicate effectively with the multidisciplinary healthcare team on a range of medicine-related issues.
· To ensure the hospital formulary is adhered to and to provide advice and offer solutions when non-formulary/unlicensed drugs are prescribed.
· Ensuring adherence to hospital antimicrobial policy as well as other clinical protocols for the Trust
· To ensure that stock is stored appropriately and regularly reviewed through the use of robot and JAC usage reports
· To oversee the provision of Anaphylaxis Kits, Cyanide Poisoning kits, Emergency Crash Boxes and ‘Crash’ trolley stock throughout the hospital.
· To ensure robust communication in place with ward pharmacists, ward staff and patients to discuss the availability and delivery time scale for medication
· To monitor internal dispensing error rates and report on and devise strategies to resolve any problems identified and feedback to staff involved.
Please see job description attached for full details.
Person specification
Royal Free World Class Values
Essential criteria
- • Demonstrable ability to meet the Trust Values
Education and professional qualifications
Essential criteria
- • BTEC in Pharmaceutical Sciences (NVQ Pharmacy services Level 3) or equivalent
- • CPPE or equivalent ACPT qualification or working towards
- • Registration with the General Pharmaceutical Council (GPhC)
Desirable criteria
- • NVQ A1 workplace assessor award or Educational Supervisor
- • Medicines Management qualification or equivalent
Experience
Essential criteria
- • Significant post qualification hospital pharmacy experience
- • Broad technical pharmaceutical knowledge relating to promotion of high quality, efficient and cost-effective use of medicines
- • Previous experience working as a ward based technician
- • Experience of medicines reconciliation
- • Experience of expenditure reporting
- • Experience of undertaking audits
- • Experience of writing SOPs
- • Previous assessable experience/understanding of JAC Pharmacy Computer System (or equivalent)
- • Experience of training and supervision
Desirable criteria
- • Experience of project management
- • Evidence of work in an operational management capacity
- • Experience in recruitment and selection
- • Experience of appraisals with feedback
Skills and aptitudes
Essential criteria
- • Broad understanding of the current issues in the NHS, especially in relation to pharmacy
- • Demonstrate ability to plan, organise own workload
- • Demonstrate ability to deal with conflict and complaints (with patients and staff of all levels).
- • Demonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels).
- • Numerate
- • Ability to work independently and as a member of a team.
- • Accredited to perform a final accuracy check on clinically screened prescriptions and requisitions
- • Demonstrate proven ability to dispense accurately
- • Demonstrate attention to detail
- • Demonstrate proven ability to counsel and give advice to patients/carers on complex medications.
- • Excellent understanding of computerised systems of stock control management.
- • Demonstrate ability to work towards set procedures.
- • Demonstrate ability to assess and train staff.
- • Methodical methods of working and good decision-making skills.
- • Demonstrate ability to cope under pressure and handle several tasks at once.
- • Demonstrate initiative particularly in relation to problem solving and ability to implement new initiatives/changes whilst maintaining departmental standards.
- • Understanding of clinical risk and clinical governance
- • Understanding of how to undertake medicines reconciliation
- • Understanding of stock control
- • Good negotiation skills
- • Demonstrate ability to meet and set deadlines.
- • Ability to communicate effectively with the multidisciplinary team
Personal qualities and attributes
Essential criteria
- • Hard-working
- • Ability to work in a stressful environment
- • Well motivated
- • Maintains an ongoing CPD portfolio
Others
Essential criteria
- • Ability to work late duties, weekends and Bank Holidays as per rota
- • Computer literate
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kelly Hopwood
- Job title
- Chief Pharmacy Techinician - Patient Services
- Email address
- [email protected]
- Telephone number
- 020 7472 6306
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