Crynodeb o'r swydd
- Prif leoliad
- Admin
- Gradd
- 3
- Contract
- Parhaol: Permanent
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 337-NP-8027MF
- Cyflogwr
- London North West University Healthcare NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- Northwick Park
- Tref
- Harrow
- Cyflog
- £22,816 - £24,336 per annum including HCAS
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 06/08/2024 23:59
Teitl cyflogwr
![London North West University Healthcare NHS Trust logo](https://static.trac.jobs/employer-logos/73.png)
Radiology Clerical
3
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Trosolwg o'r swydd
We have a Vacancy for Clerical Officer to join the team at Northwick park Hospital Radiology Department
The post holder will provide a comprehensive and efficient reception and, examinations booking service to patients attending the Imaging Department.
They will take the lead role for a particular modality, ensuring bookings do not breach the national waiting time standards and managing an efficient process of initial patient assessment for all Imaging request forms.
They'll also be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team in the Department.
This vacancy may close early once sufficient applications have been received. To avoid disappointment please submit your application early.
Prif ddyletswyddau'r swydd
To act as the first point of contact for all patients as they arrive for their examinations in the Imaging department and attending to members of the general public seeking information and support regarding Imaging services.
To act as the first point of contact for other medical staff, planned visitors and delegates who have appointments/meetings within the department. ID badges and security checks are undertaken on first arrival.
To deal with all telephone queries entering the department from Patients, General Practitioners, Consultants and other Hospitals, as well as general Departmental matters. This includes changes to appointments, addressing any conflicting appointment information, and requests for images on CD, and fielding calls to radiologists and other members of staff. To ensure that all telephone calls into the Call Centre are answered within the agreed time and in line with the Trust telephone standard.
Gweithio i'n sefydliad
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
To view the full main responsibilities, please see the attached the Job Description and Person Specification.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Good standard of education at Secondary level
- Level 3 Vocational Qualification or equivalent experience
Meini prawf dymunol
- Recognised qualification or possess the willingness to be trained
Skills
Meini prawf hanfodol
- To communicate and deal effectively with callers in person and by telephone and pass on accurate messages and information
- Ability to work under pressure
- To work well within a team structure
- Good timekeeping
Meini prawf dymunol
- Ability to empathise with patients
Knowledge & Experience
Meini prawf hanfodol
- Computer literate
- Experience in dealing with people at all levels.
- Knowledge of Data Protection Act and patient confidentiality
Meini prawf dymunol
- Worked in a hospital environment previously
- Knowledge of a Radiology Department
- Knowledge of PACS or equivalent hospital system
Gofynion ymgeisio
Rhaid i chi gael cofrestriad proffesiynol priodol yn y DU.
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Jiress Bhudia
- Teitl y swydd
- Radiology Office Manager
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda London North West University Healthcare NHS Trust yn Gwasanaethau gweinyddol neu bob sector