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Job overview

The role of the Endoscopy Team Leader is to ensure of smooth running department where 30 thousand patients are scheduled per year. Post holder is responsible for managing a team across the 3 trust sites, lead, coordinate rota, cover annual leave and manage sickness. Post holder responsibilities will include working closely with the training leads to deliver internal, national and international endoscopy trainings. Supervisor/ team and patient coordinator responsibilities will have to work in line with response to stakeholder and JAG requirements.

The post holder may be required to work across sites to meet the service’s needs. This role entails operational decision-making skills, ability to work autonomously using own initiative and within the team in the development and delivery of the diagnostic and treatment service. This role also entails providing support to the pre assessment, EROS and endoscopy administration and clinical staff.

The post holder will be expected to utilize designated operational practices within the specified endoscopy reporting systems/ GCIS/ ICS etc. This role will also include reinsuring funding states for patients from Welsh, Scotland, Northern Ireland and oversees. It is expected that the post holder is highly computer literate, highly experienced within the hospital administrative setting with knowledge and evidence of medical terminology, educated to a level required to perform the role or equivalent experience.

Main duties of the job

KEY RESPONSIBILITIES
• Liaise with the endoscopy department and pre assessment team to ensure that 
endoscopy lists appropriately booked.
• Actively monitor waiting times targets and escalate risks relating to patient pathways 
and waiting times to the lead specialist nurse, service manager and clinical manager.
• Ensure management of patient activity and special requests within endoscopy 
service are followed up in a timely fashion.
• Oversee preparation for the next day admission patient/subject notes retrieval, 
prepared documents for nursing staff and tracking of patient’s progress within the pre 
assessment pathway.
• Support the provision of general and basic advice to patient/subject queries and 
refers clinical-related queries to Nurses/relevant staff.
• Arrange regular meetings to discuss the service and address capacity and pathway 
improvements.
• Assist in audit and data collection relating to the JAG/GRS

For full role responsibilities and duties please see attached Job Description and Person Specification

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.