Job summary
- Main area
- London Bowel Cancer Screening Programme Hub
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Mon - Fri)
- Job ref
- 337-NP-7911MF
- Employer
- London North West University Healthcare NHS Trust
- Employer type
- NHS
- Site
- Northwick Park Hospital
- Town
- Harrow Middlesex
- Salary
- £32,720 - £39,769 £29553-36265 per annum incl HCAS- (Depending on experience)
- Salary period
- Yearly
- Closing
- 12/07/2024 23:59
Employer heading
Quality Improvement Officer
Band 5
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.
- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Job overview
JOB SUMMARY
As part of the Bowel Cancer Screening Programme (BCSP) Team, the post holder will provide day-to-day support of quality, risk, safety to ensure the delivery of high quality, safe and effective care focused on improving outcomes and experiences for patients, families and Carers. Act as a member of the Department Management Team and be accountable for quality governance deliverables within the Department with a key responsibility for the management of complaints and Health and Safety in the Department.
Main duties of the job
KEY RESPONSIBILITIES
- As part of the Bowel Cancer Screening Programme (BCSP) Team be accountable for quality governance deliverables within the
- Promote a better understanding of governance mechanisms and systems within departments across the Department with a focus on risk, root cause and Health and
- Support the Quality Manager with quality management tasks including audits, documents and risk management.
- To facilitate a culture of learning and improvement from quality processes across the department.
- As part of the BCSP Team implement systems and processes to promote, monitor and maintain a healthy, safe and secure patient and working environment through compliance with legal and regulatory
- Provide support and assistance to the management team to ensure that quality and patient experience is at the heart of the service we deliver.
Working for our organisation
London North West University Healthcare NHS Trust (LNWUH) is one of the integrated NHS Trusts in the country. Our team of more than 8,000 clinical and support staff serve a diverse population of approximately one million people providing hospital services to the people of Brent, Harrow and beyond.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
To find out more about our Trust, why not view our video we are London North West University Healthcare
LNWUH is a flexible working friendly organisation; we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person specification
Qualification
Essential criteria
- 1. Educated to Degree Level or relevant experience
- 2. Experience in the management of quality systems and processes.
Desirable criteria
- Formal training or certification in Quality Management System
Heart Values
Essential criteria
- Demonstrate HEART values
Experience
Essential criteria
- Experience in working with quality management systems to improve patient care.
- Experience within a medium to large healthcare organisation.
Desirable criteria
- Experience of ISO15189 UKAS accreditation
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Stamatina Agalou
- Job title
- Deputy Hub Manager and Quality Manager
- Email address
- [email protected]
- Telephone number
- 0208 869 3782
- Additional information
Alternative contact: Trisha Gorasia
Deputy Hub Manager/Training Manager/Lab Lead
London Bowel Cancer Screening Programme Hub
Tel: 020 8869 5272
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