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Job overview

Provide a full PA service to the relevant team members including dealing with correspondence, facsimiles, telephone calls and enquiries, creating first draft responses to correspondence on behalf of the Division. This will require the individual to exercise good judgement and sound communication skills to discuss and identify a range of options and choose the best course of action to resolve issues.

Quickly and accurately solve a range of issues raised via telephone and verbal messages from internal and external sources on behalf of the Division.

Manage incoming and outgoing mail (and if required, email) and delegate items, liaising with relevant senior modality managers.

Support submission of month end documentation and statistics as required and agreed with the finance department.

Main duties of the job

To ensure the efficient provision of PA and administrative secretarial support service to 
members of the Radiology Directorate by being the lead for administration and secretarial 
services, supervising and coordinating the administrative support services.
The post holder will have responsibility for specific key projects/tasks and will be required 
to act on their own initiative to see them through to a timely conclusion. 
 The Post holder will support and facilitate the management of e-roistering, annual leave 
and month end documentation for the medical consultant radiologists, liaising with the Trust 
financial and HR teams and the radiologists’ clinical leads.
The post holder will be the Directorate PA providing support to the Clinical Lead, Diagnostic 
Imaging manager, consultant radiologists and the modality service leads.
The post holder will undertake analysis of data required to support service delivery and 
systems to support implementation and efficient utilisation of resources.
The post holder will handle highly confidential and sometimes contentious and sensitive 
information of a personal and financial nature and will therefore be relied upon to observe and 
comply with specific and implied confidentiality rules and policies

Working for our organisation

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.