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Job overview

In this newly created role, you’ll help us communicate with our internal and external 
audiences, creating and delivering content that brings our work to life across a range of 
channels and platforms. 
As well as helping to ensure our social media channels, websites and external bulletins 
reflect the issues and campaigns that matter most, you’ll play a key role in helping to make 
sure our staff have access to the up to date information they need. 
As the first point of contact on our communications mailbox, you’ll help us answer questions 
and requests from staff and stakeholders (including journalists), responding in a 
professional, helpful and proactive way and supporting people to find the solutions and 
answers they need. 
You’ll also support the team to deliver engagement activity - organising events, drafting 
publications, recruiting volunteers and supporting key meetings and workshops. 
This would be a great role for someone who wants to build their career in communications 
and engagement in a collegiate and supportive environment. If you are creative and 
organised, with excellent writing skills and the ability to juggle multiple projects to tight 
deadlines, we’d love to welcome you to our talented and friendly team. 

Interview date: w/c 29 July 2024

Main duties of the job

 To help create and disseminate high-quality, people-focused digital content to bring our messages to life across a range of internal and external channels, 
To support the delivery of internal and external campaigns.
To write high-quality, content for our platforms and channels including email, bulletins, press releases, social media and corporate publications
To monitor the communications mailbox, acting as the first point of call for 
incoming enquiries from staff and stakeholders and using sound judgement to make decisions about who in the team is best placed to respond. 
To help develop and implement communication and engagement action plans to support key programmes of work within NCL ICB and across the ICS.
To coordinate the distribution of a range of communications, engagement and consultation materials, including newsletters, corporate publications, surveys, flyers and invitations. 
To support the communications and engagement team to deliver an effective function, including booking rooms/venues and AV equipment, managing lists, compiling presentations, sharing agendas and minute taking. 
To support the Communications and Engagement team, and senior leaders to develop and manage their relationships with local councillors, MPs and scrutiny committees, including writing briefings on key issues. 

Working for our organisation

NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible 
for planning and allocating health and care resources to improve the lives of people in our five 
boroughs: Barnet, Camden, Enfield, Haringey, and Islington.
As an ICB, we’re focused on:
 improving outcomes in population health and healthcare
 tackling inequalities in outcomes, experience, and access
 enhancing productivity and value for money 
 helping the NHS support broader social and economic development.
It is an exciting time to be joining NCL ICB – we have commenced an organisational change 
programme to redesign the structure of the organisation and the way that we work to 
better meet the needs of our population, our people, our system, and our partners. As part of 
the organisational change programme, we want to re-launch and re-energise the organisation,
embed new ways of working and building the capabilities we need to create a thriving 
organisational culture. 
Information about the ro