Crynodeb o'r swydd
- Prif leoliad
- Maternity Services
- Gradd
- Band 2
- Contract
- Cyfnod Penodol: 12 mis (Contract is for either 22.5 (0.6 wte) or 30 hrs (0.8 wte))
- Oriau
- Rhan-amser - 22.5 awr yr wythnos (including nights, bank holidays and weekends covering a 24/7 service)
- Cyfeirnod y swydd
- 396-NN-6424739-A&C-Y
- Cyflogwr
- Kingston Hospital NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Kingston Hospital NHS Foundation Trust
- Tref
- Kingston upon Thames
- Cyflog
- £26,696 per annum pro. rata. Including HCAS (Outer)
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 11/07/2024 23:59
- Dyddiad y cyfweliad
- 19/07/2024
Teitl cyflogwr
![Kingston Hospital NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/66.png)
Maternity Inpatient Receptionist
Band 2
Kingston Hospital - First Acute Trust in London to be rated Outstanding by CQC for Overall Quality and Leadership
Kingston Hospital NHS Foundation Trust is a district general hospital situated in a beautiful and remarkable part of the country – close to London yet surrounded by royal parks, historic buildings and the River Thames. We are located on a single site in Kingston upon Thames, Surrey and run several outpatient clinics in neighbouring areas including Raynes Park Health Centre and Teddington Memorial Hospital.
We employ just under 5000 staff who proudly and efficiently support over 350,000 people locally through a full range of diagnostic and treatment services and we have a national reputation for innovative developments in healthcare, particularly in 'patient-focused' care, day surgery and maternity services.
The South West London Collaborative Bank
Kingston Hospital is a part of the local South West London Collaborative and offer competitive bank rates to work across the three NHS trusts: St Georges, Kingston Hospital and Epsom & St Helier. Our Smart App booking system makes life easier for flexible working!
Health and Wellbeing & Staff Benefits
The Trust understands that benefits go beyond just financial rewards and invests heavily in the wellbeing of its staff. Alongside opportunities for career development, there is a dedicated team of Staff Pastoral Wellbeing Practitioners who work with the Clinical and Corporate divisions, to provide pastoral support to all staff. These Practitioners are part of the wider Health & Wellbeing provision which includes a specialist Staff Physiotherapist, Occupational Health and access to counselling and an Employee Assistance Programme. The team works together to enhance staff wellbeing and to promote a healthy work-life balance.
Recent awards:
- Our Health Heroes Awards 2018 – Staff Retention and Wellbeing Employer of the Year
- HPMA Vivup Award for Well Being 2019
- NHSE National Healthcare Support Worker Award for Innovation and Excellence in Pastoral Support – 2023
- NHSE London Healthcare Support Worker Award for Sustainable Retention Initiative – 2023
Trust Values
Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
- Caring – Design and deliver care around each individual patient’s needs and wants.
- Safe – Make the safety of patients and staff our prime concern as safety comes first
- Responsible – All staff take responsibility for the hospital, its services and reputation
- Value Each Other – Value each other's contribution
- Inspiring - We always strive to empower each other to develop and deliver improvements to benefit our patients
Trosolwg o'r swydd
Act as an integral member of the maternity department providing a range of clerical and reception duties ensuring an efficient and effective service within Maternity Services and preserving the inpatient reception.
***Please note: Interviews will be held on Friday 19th July 2024 ***
Prif ddyletswyddau'r swydd
You will be responsible for liaising directly with patients and their relatives. Good IT skills and an excellent telephone manner are vital to this role.
You will be required to communicate in a professional manner with a range of professionals within the maternity team, such as Midwives, Obstetricians and Anaesthetists among others.
Gweithio i'n sefydliad
Trust Values
Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
Caring – Design and deliver care around each individual patient’s needs and wants.
Safe – Make the safety of patients and staff our prime concern as safety comes first
Responsible – All staff take responsibility for the hospital, its services and reputation
Value Each Other – Value each other's contribution
Inspiring - We always strive to empower each other to develop and deliver improvements to benefit our patients
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
Manyleb y person
Education/Qualifaction
Meini prawf hanfodol
- Educated to GCSE standard or equivalent
- Secretarial/typing/ administration course or equivalent experience
Meini prawf dymunol
- ECDL
- NVQ II in Customer Care
Experience
Meini prawf hanfodol
- Minimum of six months experience in a receptionist or administrative role
- Experience of using Microsoft Office Packages e.g. Word & Excel
- Previous experience of dealing with general public
Meini prawf dymunol
- Previous NHS experience
- Working knowledge of CRS
Skills
Meini prawf hanfodol
- Excellent written and verbal communications skills
- Ability to deal with patients and relatives in a sensitive manner
- Good interpersonal skills
Knowledge
Meini prawf hanfodol
- Knowledge and understanding of data protection / confidentiality
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Suzanne Draper
- Teitl y swydd
- Maternity Service Support Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 020 8934 3248
- Gwybodaeth i gefnogi eich cais
Amanda Chiappetta; Inpatient Team Leader
Tel: 020 8546 7711 extension: 2369/2365.
Rhestr swyddi gyda Kingston Hospital NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector