Job summary
Employer heading
Family Liaison Sister
Band 7
Job overview
We are looking for a Band 7 nurse to join our Family Liaison team on the Paediatric and Neonatal Intensive Care Unit.
The Family Liaison Team provides practical and emotional support to parents, carers and other family members as well as to staff on PICU and NICU. They also provide extensive family bereavement support (particularly within the role of Bereavement Key Worker) and follow up care.
They work closely with the multidisciplinary team to provide effective nursing leadership, expertise, advice and holistic support to PICU and NICU and ensure the provision of high quality care to babies, children, young people and their families.
The Family liaison team also provide specialist advice and education to staff across the Trust in relation to family support during end of life care.
Ideally, you will come to us with experience at Band 6 or Band 7 level in ICU with the ability to lead and manage a team. Knowledge of the demands of an ICU are essential as well as an understanding of professional and current issues in children’s nursing and healthcare.
You will be supported by the PICU and NICU Matron as well as the broader FLN team. There are many opportunities for academic and professional development.
For further information, please contact:
Annabel Linger - Neonatal Matron [email protected]
Deborah Lees - PICU Matron [email protected]
Main duties of the job
To provide effective nursing leadership, expertise, advice and psychosocial support to families on intensive care to ensure the provision of high quality care to children and families.
To facilitate referral to appropriate support services within the whole psychosocial team.
To act as a designated support resource to children and families and other professionals caring for them.
To provide family bereavement support and follow up care.
To fulfil the role of Bereavement Key Worker for bereaved families, acting as a point of contact, signpost them to services and guide them through the Child Death Review process
To facilitate the development of all staff within the intensive care team in the support of families in intensive care.
To promote an innovative and progressive attitude to the continual improvement of patient and family centred care through research and evidence based practice.
To work in close co-operation with and communicate effectively at all levels within the multi-disciplinary team (MDT) and outside agencies.
To contribute to long term patient management and discharge planning.
To supervise and support the volunteers on NICU/PICU.
Working for our organisation
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Person specification
GOSH Culture and Values
Essential criteria
- Our Always values Always welcoming Always helpful Always expert Always one team
- Knowledge and Understanding of diverse backgrounds and perspectives.
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace
Academic/Professional qualification/Training
Essential criteria
- NMC registered nurse
- A recognised Intensive Care Course qualification
- Possession of a relevant honours degree or in the process of obtaining
- Evidence of on-going, dynamic professional development relating to clinical speciality, linked to demonstrable clinical competencies
- Assessing and mentoring qualification
Desirable criteria
- Communication course
- Counselling/conflict mediation course
Experience/Knowledge
Essential criteria
- Thorough knowledge relevant to the speciality/department/field of practice
- Understanding of professional and current issues in children’s nursing and healthcare e.g. NSF, NHS PLAN and modernisation agenda, Kennedy Report, Laming Report
- Understanding Child protection procedures
- Understanding of Handling clinical incidents and complaints
- Awareness of equality and diversity
- Clinical Governance Awareness
- Demonstrates understanding of the role and fit of the FLN team within the ITU service provision
Desirable criteria
- Previous experience of research and audit
- Understanding of resource management, health and safety, clinical risk and quality issues
- Previous experience of change management and problem solving
- Previous experience of research and audit
- Experience in relevant clinical field at band 6 level or equivalent.
Skills/Abilities
Essential criteria
- Computer literate (word processing, PowerPoint presentation
- Excellent managerial, leadership and organisational skills
- Excellent managerial, leadership and organisational skills
- Ability to problem solve and initiate change
- Negotiating skills
- Self-discipline and good management to support periods of lone work
- Appraisal skills
- Ability to delegate and prioritise
- Excellent verbal and written and computer communication and listening skills
- Ability to work across professional team and organisational boundaries
Desirable criteria
- Excellent neonatal/paediatric skills
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Annabel Linger
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 02079052700
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