Job vacancy: Deputy Information Business Partner, Central London Community Healthcare NHS Trust, London

Job summary

Main area: Administration
Grade: Band 7
Contract: 12 months (Fixed term)
Hours: Full time - 37.5 hours per week
Job ref: 824-CORP-3045-A

Employer: Central London Community Healthcare NHS Trust
Employer type: NHS
Site: Parsons Green Health Centre
Town: London
Salary: £51,488 - £57,802 Per Annum, inclusive of HCAS
Salary period: Yearly
Closing: 02/08/2024 23:59

Deputy Information Business Partner

Band 7

Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.

We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.

Detailed job description and main responsibilities

The primary purpose of the Deputy Information Business Partner is to be responsible for managing divisional information needs, ensuring that operational information requirements are understood and delivered by other members of the Information Management, Business Intelligence and BIPA function.

They will lead on waiting list management for the Trust, supporting divisions in ensuring best practice is followed.

The Deputy Information Business Partner will develop reporting tools including the Trust’s information data warehouse portal, and manage key information reporting outputs for internal and external use.

They will provide an information assurance function, by monitoring information use in customer groups and taking responsibility for ensuring that any issues are communicated to line and/or appropriate management for resolution.

They will be responsible for widening the use of information amongst operational divisions, training and encouraging staff so they can use data to actively support themselves in their work on a daily basis. They will be accountable for delivery of activity information requirements, providing advanced information analysis, developing the information use skills of operational/senior managers (for example demand and capacity planning, performance management etc.) and implementing Trust policy on information standards.

Please refer to the attached Job Description for full list of responsibilities

Person specification

Education/Qualification

Essential criteria

Educated to Bachelor’s degree level in relevant field or equivalent combination of post graduate qualification, courses and experience.
Extensive knowledge of implementing information infrastructure and reporting suites
Sound knowledge of NHS business environment, including clinical quality measurement.
Extensive knowledge of information management gained through experience.
Understanding of role of data standards in IT systems knowledge of relational database design
Knowledge of warehouse design and data warehousing principles.
Understanding of role of data and information standards in BI systems.
Extensive knowledge of business modelling.

Desirable criteria

Educated to Master’s degree level in relevant field or equivalent combination of post graduate qualification, courses and experience.
Health Informatics, Information management or Statistics qualification.
Thorough knowledge and understanding of the concepts and practices of integrated service planning in complex organisations
Knowledge of NHS data standards and data definitions and NHS
IM&T initiatives

Experience

Essential criteria

Extensive experience of producing management information and adding value to it for all tiers of a complex organisation
Extensive experience of helping teams prioritise their workloads within a very busy environment
Experience of undertaking research and conducting Audits

Desirable criteria

Writing strategy and discussion documents for pan-organisational issues
Analysing information in a health environment
Use of wen technology to deliver information

Skills & Knowledge

Essential criteria

Highly developed negotiation and influencing skills
Intellectually flexible and creative, challenging current ways of working to produce innovative service plans
Highly data rational with the ability to use quantitative and qualitative information to stimulate improvement and provide assurance on data integrity
Ability to communicate clearly and concisely, both written and oral, at all levels, both within the trust and with external stakeholders
Proven track record of working under pressure to strict deadlines
Excellent interpersonal skills
Very high level of numeracy and problem solving
Strong project management skills
Advanced architect and developer skills in BI tools in particular Power BI
Querying and reporting against relational databases, including use of Structured Query Language (SQL) or similar
Knowledge of warehouse design Data management and reporting experience
Strong Excel skills

Desirable criteria

Advanced querying and reporting against large relational database management systems
Web reporting tools

Key Attributes

Essential criteria

High level of work organisation, self-motivation and drive for performance
Resilience and ability to deal with conflicting views and emotional situations
Engages in constructive debate and participates in evidence based decision making
The ability to constructively challenge using information
Builds and maintains constructive relationships based on shared understanding of issues with colleagues, partners and stakeholders
Ability to manage work across two/three Trust regions and to provide a regular physical presence at local sites.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

Interview arrangements will be communicated via email so please check your email regularly following the closing date.

At CLCH we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, gender identity and expression, ethnicity, religion, and disability.

We are proud to say that we follow the workforce race equality standard and 28% of our senior staff (8A and above) are from a BAME background. CLCH also has active BAME and LGBTQI networks:

Disability and Wellbeing Network (DAWN)

Race Equality Network

Rainbow Network which supports LGBTQI staff.

Each network has a champion who is an executive director at the Trust and they hold regular meetings to discuss issues and make plans to improve CLCH.

The CLCH Equal opportunities statement is on our Website Equal opportunities :: Central London Community Healthcare NHS Trust (clch.nhs.uk)

"We work Flexibly"