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Job summary

Main area
Pharmacy Technician
Grade
NHS AfC: 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
363-CP6590607-E
Employer
East London NHS Foundation Trust
Employer type
NHS
Site
City and Hackney Centre for Mental Health and Forensics Directorate E9 & N4 London
Town
London
Salary
£26,530 - £36,483 per annum inc HCA
Salary period
Yearly
Closing
22/05/2025 23:59

Employer heading

East London NHS Foundation Trust logo

Senior Pharmacy Technician

NHS AfC: 4

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job overview

Are you an enthusiastic, motivated, and committed pharmacy technician? 

The post holder will be expected to work with the City & Hackney and Forensic Pharmacy teams, progressing from Band 4 to Band 5. This position entails 37.5 hours per week (including 1 in 8 Saturdays) to help deliver a high-quality pharmacy optimization service to the patients of the trust. The post holder is required to maintain their ACPT qualification through their allocated dispensary slots at the Dispensary in Mile End Hospital.

Main duties of the job

1.     To assist with the provision of a high quality pharmacy optimisation service to patients of the Trust.

2.     Co-ordinates and maintains medication supply to the wards and teams.

3.     Assesses identified patient’s individual pharmaceutical care needs within 72 hours of identification

4.     Initiates and completes a medicine reconciliation for each identified patient

5.     To support the pharmacists in attaining  CQUIN and KPI targets

6.     Ensures all documentation in regard to Medications Optimisation on the unit is completed accurately

7.     To participate in dispensary duties where applicable

8.     To maintain Accredited Checking Pharmacy Technician (ACPT) status

9.     To prepare and maintain Medicines Optimisation (MOPs) accreditation

10.  To prepare discharge medication (TTAs) in a timely and efficient manner

11. To communicate discharge information to patients,  Community Pharmacies and GPs

Working for our organisation

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive  so we are looking for people who live and breathe these qualities when supporting young people and carers, and in their relationships with colleagues in the Trust and our partner organisations.

We are also passionate about staff well-being and the trust also pride themselves on learning and development.

Detailed job description and main responsibilities

MAIN DUTIES AND RESPONSIBILITIES

Patient Care/Clinical: 

Clinical/Patient contact

To identify new patients and take accurate drug histories on 
admission, as part of the medicine reconciliation process.
 
 Ongoing support will include monitoring of progress and review of 
any problems encountered. Close liaison with ward staff regarding 
progress as well as updating/reporting in the multidisciplinary notes is 
required.
 To work towards Identifing and support the team with patients on 
high dose antipsychotic therapy (HDAT) and encourage monitoring of 
HDAT.
 To ensure the information needs of the service users are met, for 
example participating in medication and discharge counselling.
 To participate with pharmacists in provision of medicine education groups within the inpatient setting and in the community.
 To work towards managing the safe supply of Clozapine medication 
towards an Inpatient and Outpatient setting

 

Discharge planning:


 To help co-ordinate and manage the discharge process for patients. 
This involves planning and anticipating patient discharge in liaison 
with the doctors, nursing and therapy staff, and the clinical 
pharmacist to ensure timely discharge.
 To provide information to the relevant Community Pharmacist and 
GP to ensure continued provision of pharmaceutical care.
 To ensure measures are taken to ensure discharge medication is 
available for discharge. 
 To assemble TTAs (following Trust procedure) on the ward as and 
when necessary

Medication supply: 


 To co-ordinate in liaison with the clinical pharmacist(s) the provision 
of the pharmaceutical supplies service to clinical wards and teams. 
 To work towards providing medication in the most appropriate form
(following individual patient assessment), to aid medication 
compliance e.g., dosette/medidose boxes, large bottles and labels 
etc.
 To assess Patients’ Own Drugs (PODs) for suitability for use, 
following the Trust procedure
 To work towards assisting in the maintenance of the PODs scheme 
by promoting the scheme both within the Trust and externally as well 
as encouraging patients to bring in their own medications from home.
 To ensure where possible, that medicines are ordered and dispensed 
‘ready for discharge’
 To work towards participating in transcribing of short-term leave 
(STL) medication following training


Communication and teamwork: 


 Work closely with the Multidisciplinary Team on each ward, becoming 
an active member attending “away days.”
 To word towards providing training to all new ward nursing staff in 
procedures relating to relevant medicine management processes and 
procedures.
 To communicate and work closely with Mile End Pharmacy and 
dispensary staff to ensure the discharge process (in relation to 
medication) is provided effectively.

Dispensary Duties: 


 To dispense safely and efficiently as required, according to laid down 
procedures.
 To work towards participating in the management of dispensary 
service and team as and when required ensuring that all deliveries 
leave the dispensary on time
 To work towards competently managing and organising the weekly 
dispensary rota, making alterations when necessary due to sickness 
or staff changes, ensuring that all duties are covered.
 To participate in the ACPT scheme, and to use this accreditation to 
check dispensed work.
 To ensure that all services are of the highest quality and are provided 
in a customer orientated, helpful and responsive manner.
 To be involved in the setting of standards for services provided from 
the satellite pharmacy ensuring those standards are met
 To work towards assisting in the training of all students including 
pharmacy students/student pharmacy technicians and foundation 
trainee pharmacists.
 To work towards providing induction training of new staff into the 
pharmacy department as and when required.
 To assist procurement lead in the ordering of medication and goods. 
The processing of invoices and credit notes and chasing up 
outstanding orders of medication and other goods
 To work towards ensuring the smooth running of pharmacy 
procurement in the absence of procurement lead
 To assist in the supply and distribution of flu vaccines to sites across 
ELFT during flu campaign
 To communicate with other members of pharmacy team supply 
issues/shortages
 To support goods in person with any queries they have or help they 
need.

Education and Training:

 To attend and participate in the presentation of CPD sessions to 
Pharmacy staff
 Complete Pharmacy Supervisor training as indicated by the workforce 
development lead 
 Participate in the training of pharmacy staff and multi-disciplinary teams.

 

Management: 

To work towards line managing Assistant Technical Officers (Band 3) post completion of relevant management training
 Pharmacy Technician will be supported to present and publish project 
work at appropriate conferences and in journal.
 To undertake Continuing Professional Development, maintaining a CPD 
folder 
 To work towards writing and updating appropriate departmental 
procedures and enhance existing information systems.
 To participate in recruitment of new members of staff.

Performance and Quality:

Carry out/participate in audits and written reports as requested.
 To participate in quality improvement projects in the department.
 To assist in the training of all new and rotating staff in procedures and 
practical methods of work connected with medicine management 
including medicine reconciliation, self-administration, and discharge 
planning.
 To meet with Line Manager/Educational Supervisor to ensure 
developmenta;l targets are being met. (see Appendix 1)

Financial and  Physical Resources:

 To be responsible for planning and organising own workload for their 
clinical areas in accordance with the requirements of the job.
 To be responsible for managing medicines storage and security 
(prescription only medicines and medicines specified in the Misuse of 
Drugs Act). 
 To be responsible for medicines supply (e.g. stock lists) ensuring 
appropriate quantities are stored in accordance with the changing clinical 
needs of each clinical environment to minimise waste and reduce risk

Other duties:

 To support Mile End Pharmacy staff/ department in dispensary as and 
when required.
 To comply with the requirements of the Health and Safety at Work Act 
and COSHH.
 To undertake Continuing Professional Development, maintaining a CPD 
folder.
 The postholder is expected to develop good working IT skills around 
common office software and dispensary systems. It will be essential to 
keep up to date with new pharmacy technology, as utilized by the Trust, 
and to encourage these skills in others.
 To become a BD automation super user, ensuring regular shutdowns
occur, daily discrepancies are carried out and adjustments made 
accordingly.
 To insure you are up to date with statuary and mandatory training

To work, using systems incorporating Quality Assurance to ensure that 
the highest standards of service are devised and maintained.
 To undertake any other relevant duties as requested by your manager.
 To participate in other departmental duties as required by rotas, e.g. 
dispensary rota, weekend duties, Bank Holidays

Person specification

EDUCATION/ QUALIFICATIONS

Essential criteria
  • BTEC/ City & Guilds/NVQ3 pharmacy or equivalent Completion of a GPhC approved integrated competency and knowledge-based qualification (Successful preregistration pharmacy technician training
  • MOPs Accredited ( or working towards) ward technician
  • Registered as a Pharmacy Technician with the GPHC
  • An accredited checking Pharmacy technician (ACPT) or working towards

SKILLS/ ABILITIES

Essential criteria
  • Able to work as part of a team
  • Excellent interpersonal skills
  • Demonstrates good written and oral communication skills with service users and health care professionals
  • Good Analytical skills
  • Ability to work independently
  • Ability to motivate self and others
  • Good problem solving skills
Desirable criteria
  • Able to monitor, review and develop service standards
  • Use of Microsoft Excel/Word to intermediate level

Experience

Essential criteria
  • Minimum 2 years in hospital pharmacy pre qualification
  • Success in a previous post requiring completion of work to deadlines
  • Drug history taking
  • Ward based clinical work
Desirable criteria
  • Working within a multidisciplinary team
  • Implemented/provided a Self Administration Scheme
  • Experience in tutoring and training
  • Previous experience of audit

Knowledge

Essential criteria
  • Ideas of how ward services may develop over the next few years and the factors that may effect these developments
  • Awareness of the issues around quality and customer care
  • Awareness of risk management issues
  • Understanding of the discharge process
Desirable criteria
  • Range of drug therapies
  • Awareness of pharmacy related issues in regard to Self Administration Schemes

OTHER REQUIREMENTS

Essential criteria
  • Awareness of risk management issues
  • Understanding of the discharge process
  • Enthusiastic
  • Decisive
  • Calm under pressure
  • Adaptable
  • Committed to providing high quality, user friendly services
  • Customer oriented
  • Good Timekeeping
  • Smart appearance
  • Weekend & Bank Holiday working
Desirable criteria
  • Range of drug therapies
  • Awareness of pharmacy related issues in regard to Self Administration Schemes

Employer certification / accreditation badges

Capital Nurse, LondonCommitted to being an Inclusive EmployerApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveHSJ Best places to workArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sian Mason
Job title
Clinical Lead Pharmacist.
Email address
[email protected]
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