Job summary
- Main area
- Pharmacy Technician
- Grade
- NHS AfC: 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 363-CP6590607-E
- Employer
- East London NHS Foundation Trust
- Employer type
- NHS
- Site
- City and Hackney Centre for Mental Health and Forensics Directorate E9 & N4 London
- Town
- London
- Salary
- £26,530 - £36,483 per annum inc HCA
- Salary period
- Yearly
- Closing
- 22/05/2025 23:59
Employer heading

Senior Pharmacy Technician
NHS AfC: 4
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
Are you an enthusiastic, motivated, and committed pharmacy technician?
The post holder will be expected to work with the City & Hackney and Forensic Pharmacy teams, progressing from Band 4 to Band 5. This position entails 37.5 hours per week (including 1 in 8 Saturdays) to help deliver a high-quality pharmacy optimization service to the patients of the trust. The post holder is required to maintain their ACPT qualification through their allocated dispensary slots at the Dispensary in Mile End Hospital.
Main duties of the job
1. To assist with the provision of a high quality pharmacy optimisation service to patients of the Trust.
2. Co-ordinates and maintains medication supply to the wards and teams.
3. Assesses identified patient’s individual pharmaceutical care needs within 72 hours of identification
4. Initiates and completes a medicine reconciliation for each identified patient
5. To support the pharmacists in attaining CQUIN and KPI targets
6. Ensures all documentation in regard to Medications Optimisation on the unit is completed accurately
7. To participate in dispensary duties where applicable
8. To maintain Accredited Checking Pharmacy Technician (ACPT) status
9. To prepare and maintain Medicines Optimisation (MOPs) accreditation
10. To prepare discharge medication (TTAs) in a timely and efficient manner
11. To communicate discharge information to patients, Community Pharmacies and GPs
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive so we are looking for people who live and breathe these qualities when supporting young people and carers, and in their relationships with colleagues in the Trust and our partner organisations.
We are also passionate about staff well-being and the trust also pride themselves on learning and development.
Detailed job description and main responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Patient Care/Clinical:
Clinical/Patient contact
To identify new patients and take accurate drug histories on
admission, as part of the medicine reconciliation process.
Ongoing support will include monitoring of progress and review of
any problems encountered. Close liaison with ward staff regarding
progress as well as updating/reporting in the multidisciplinary notes is
required.
To work towards Identifing and support the team with patients on
high dose antipsychotic therapy (HDAT) and encourage monitoring of
HDAT.
To ensure the information needs of the service users are met, for
example participating in medication and discharge counselling.
To participate with pharmacists in provision of medicine education groups within the inpatient setting and in the community.
To work towards managing the safe supply of Clozapine medication
towards an Inpatient and Outpatient setting
Discharge planning:
To help co-ordinate and manage the discharge process for patients.
This involves planning and anticipating patient discharge in liaison
with the doctors, nursing and therapy staff, and the clinical
pharmacist to ensure timely discharge.
To provide information to the relevant Community Pharmacist and
GP to ensure continued provision of pharmaceutical care.
To ensure measures are taken to ensure discharge medication is
available for discharge.
To assemble TTAs (following Trust procedure) on the ward as and
when necessary
Medication supply:
To co-ordinate in liaison with the clinical pharmacist(s) the provision
of the pharmaceutical supplies service to clinical wards and teams.
To work towards providing medication in the most appropriate form
(following individual patient assessment), to aid medication
compliance e.g., dosette/medidose boxes, large bottles and labels
etc.
To assess Patients’ Own Drugs (PODs) for suitability for use,
following the Trust procedure
To work towards assisting in the maintenance of the PODs scheme
by promoting the scheme both within the Trust and externally as well
as encouraging patients to bring in their own medications from home.
To ensure where possible, that medicines are ordered and dispensed
‘ready for discharge’
To work towards participating in transcribing of short-term leave
(STL) medication following training
Communication and teamwork:
Work closely with the Multidisciplinary Team on each ward, becoming
an active member attending “away days.”
To word towards providing training to all new ward nursing staff in
procedures relating to relevant medicine management processes and
procedures.
To communicate and work closely with Mile End Pharmacy and
dispensary staff to ensure the discharge process (in relation to
medication) is provided effectively.
Dispensary Duties:
To dispense safely and efficiently as required, according to laid down
procedures.
To work towards participating in the management of dispensary
service and team as and when required ensuring that all deliveries
leave the dispensary on time
To work towards competently managing and organising the weekly
dispensary rota, making alterations when necessary due to sickness
or staff changes, ensuring that all duties are covered.
To participate in the ACPT scheme, and to use this accreditation to
check dispensed work.
To ensure that all services are of the highest quality and are provided
in a customer orientated, helpful and responsive manner.
To be involved in the setting of standards for services provided from
the satellite pharmacy ensuring those standards are met
To work towards assisting in the training of all students including
pharmacy students/student pharmacy technicians and foundation
trainee pharmacists.
To work towards providing induction training of new staff into the
pharmacy department as and when required.
To assist procurement lead in the ordering of medication and goods.
The processing of invoices and credit notes and chasing up
outstanding orders of medication and other goods
To work towards ensuring the smooth running of pharmacy
procurement in the absence of procurement lead
To assist in the supply and distribution of flu vaccines to sites across
ELFT during flu campaign
To communicate with other members of pharmacy team supply
issues/shortages
To support goods in person with any queries they have or help they
need.
Education and Training:
To attend and participate in the presentation of CPD sessions to
Pharmacy staff
Complete Pharmacy Supervisor training as indicated by the workforce
development lead
Participate in the training of pharmacy staff and multi-disciplinary teams.
Management:
To work towards line managing Assistant Technical Officers (Band 3) post completion of relevant management training
Pharmacy Technician will be supported to present and publish project
work at appropriate conferences and in journal.
To undertake Continuing Professional Development, maintaining a CPD
folder
To work towards writing and updating appropriate departmental
procedures and enhance existing information systems.
To participate in recruitment of new members of staff.
Performance and Quality:
Carry out/participate in audits and written reports as requested.
To participate in quality improvement projects in the department.
To assist in the training of all new and rotating staff in procedures and
practical methods of work connected with medicine management
including medicine reconciliation, self-administration, and discharge
planning.
To meet with Line Manager/Educational Supervisor to ensure
developmenta;l targets are being met. (see Appendix 1)
Financial and Physical Resources:
To be responsible for planning and organising own workload for their
clinical areas in accordance with the requirements of the job.
To be responsible for managing medicines storage and security
(prescription only medicines and medicines specified in the Misuse of
Drugs Act).
To be responsible for medicines supply (e.g. stock lists) ensuring
appropriate quantities are stored in accordance with the changing clinical
needs of each clinical environment to minimise waste and reduce risk
Other duties:
To support Mile End Pharmacy staff/ department in dispensary as and
when required.
To comply with the requirements of the Health and Safety at Work Act
and COSHH.
To undertake Continuing Professional Development, maintaining a CPD
folder.
The postholder is expected to develop good working IT skills around
common office software and dispensary systems. It will be essential to
keep up to date with new pharmacy technology, as utilized by the Trust,
and to encourage these skills in others.
To become a BD automation super user, ensuring regular shutdowns
occur, daily discrepancies are carried out and adjustments made
accordingly.
To insure you are up to date with statuary and mandatory training
To work, using systems incorporating Quality Assurance to ensure that
the highest standards of service are devised and maintained.
To undertake any other relevant duties as requested by your manager.
To participate in other departmental duties as required by rotas, e.g.
dispensary rota, weekend duties, Bank Holidays
Person specification
EDUCATION/ QUALIFICATIONS
Essential criteria
- BTEC/ City & Guilds/NVQ3 pharmacy or equivalent Completion of a GPhC approved integrated competency and knowledge-based qualification (Successful preregistration pharmacy technician training
- MOPs Accredited ( or working towards) ward technician
- Registered as a Pharmacy Technician with the GPHC
- An accredited checking Pharmacy technician (ACPT) or working towards
SKILLS/ ABILITIES
Essential criteria
- Able to work as part of a team
- Excellent interpersonal skills
- Demonstrates good written and oral communication skills with service users and health care professionals
- Good Analytical skills
- Ability to work independently
- Ability to motivate self and others
- Good problem solving skills
Desirable criteria
- Able to monitor, review and develop service standards
- Use of Microsoft Excel/Word to intermediate level
Experience
Essential criteria
- Minimum 2 years in hospital pharmacy pre qualification
- Success in a previous post requiring completion of work to deadlines
- Drug history taking
- Ward based clinical work
Desirable criteria
- Working within a multidisciplinary team
- Implemented/provided a Self Administration Scheme
- Experience in tutoring and training
- Previous experience of audit
Knowledge
Essential criteria
- Ideas of how ward services may develop over the next few years and the factors that may effect these developments
- Awareness of the issues around quality and customer care
- Awareness of risk management issues
- Understanding of the discharge process
Desirable criteria
- Range of drug therapies
- Awareness of pharmacy related issues in regard to Self Administration Schemes
OTHER REQUIREMENTS
Essential criteria
- Awareness of risk management issues
- Understanding of the discharge process
- Enthusiastic
- Decisive
- Calm under pressure
- Adaptable
- Committed to providing high quality, user friendly services
- Customer oriented
- Good Timekeeping
- Smart appearance
- Weekend & Bank Holiday working
Desirable criteria
- Range of drug therapies
- Awareness of pharmacy related issues in regard to Self Administration Schemes
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sian Mason
- Job title
- Clinical Lead Pharmacist.
- Email address
- [email protected]
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