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Job overview

To provide quality improvement expertise by facilitating projects which contribute to the Trust’s 5-Year Quality Strategy in its ambition to “support and nurture GOSH in its quality journey, advancing improvement and innovation for exemplary patient care and experiences”.

·        To ensure quality improvement methodology is used to enable continuous improvement and sustained change in service delivery and re-design.

·        To contribute to the design and delivery of quality improvement education and training to build capacity and capability across the Trust.

·        To demonstrate an effective leadership, coaching and facilitation style which actively contributes to a culture where Quality Improvement is at the heart of everything we do at GOSH.

Main duties of the job

Quality Improvement:

·        To work in partnership with the project owner/clinical lead to engage staff from all professions to form effective teams; facilitate idea generation; support small tests of change; and design well thought out interventions using quality improvement methodology and tools for projects

·        To apply Deming’s System of Profound Knowledge theory to all quality improvement work  

·        To develop SMART aims, driver diagrams and identify appropriate process, outcome, financial and balancing measures for each quality improvement project

·        To develop and maintain clear, realistic action plans, using PDSA methodology

·        To build effective relationships and engage with medical, nursing, allied health professionals, healthcare scientists and operational staff in quality improvement initiatives

·        To act as a resource to support the Divisions’ own quality improvement projects at microsystem level

·        To work with front-line staff to enable Divisions to apply GOSH’s vision for Quality as defined by the Trust’s 5-Year Quality Strategy

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Working for our organisation

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.

We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.

We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.