Job summary
- Main area
- Surgery
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-SCCS-1501
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- St Mary's Hospital
- Town
- London
- Salary
- £27,515 pa inclusive
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
Employer heading
Ward Clerk
Band 2
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career. We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
The General and Vascular Surgery Directorate is looking for an enthusiastic, dedicated and conscientious team player to join the service as a Ward Clerk for Vascular Surgery.
The Vascular Surgery is based across three sites (St Mary’s Hospital, Hammersmith Hospital and Charing Cross Hospital) and is composed of multi-disciplinary teams who deliver 18,500 outpatient appointments, 960 daycases, 370 elective admissions and 720 non-elective admissions annually. The Vascular service provides treatment of conditions affecting arteries and veins throughout the body. We are also the only centre in London and the South of England to provide open thoracoabdominal aneurysm repair using techniques such as left heart bypass and full motor and sensory spinal monitoring.
Main duties of the job
- Ward Clerks are integral members of the department and will be directly working with the wider multidisciplinary team in delivering high quality and safe administrative aspects of our neurology treatment unit. Part of your working day will be making sure our elective patients are received and admitted on the unit, liaising with the scheduling team any issues pertaining to patient bookings or cancellations.
- You will be working with another clerical/admin person in the team, so opportunities for a flexible working is available to make sure we have required cover across our operational hours. You will also have opportunities to upskill and take on extended roles e.g. supporting the unit through departmental procurement administrative work, as needed.
- Our ward clerk will have a breadth of knowledge across the patient journey from scheduling to admission, and discharge providing holistic and person centred administrative support on our patient
- You are expected to be professionally accountable for own actions and to work within the guidelines, policies and procedures of Imperial College Healthcare NHS Trust
- You will support our nursing team and vascular ward management to ensure that the needs of our patients are placed at the centre of our service delivery
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person specification
EDUCATION
Essential criteria
- Good educational standard of at least GCSE in English or Maths, or equivalent
Desirable criteria
- Medical terminology
SKILLS/ ABILITIES
Essential criteria
- Basic computer literacy
- Good interpersonal skills including professional telephone etiquette
- Good organisational skills
- Clerical skills
EXPERIENCE
Essential criteria
- Demonstrable customer service experience
- Ability to prioritise work to meet tight deadlines
- Previous clerical experience
Desirable criteria
- Previous experience of working in hospital or NHS setting.
- Experience with information databases
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Siddharth Thapa
- Job title
- Vascular Service Support Manager
- Email address
- [email protected]
- Telephone number
- 0203312609
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