Job summary
- Main area
- surgery
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 197-LC5561
- Employer
- Lewisham and Greenwich NHS Trust
- Employer type
- NHS
- Site
- Lewisham hospital
- Town
- London
- Salary
- £43,742 - £50,056 Plus HCAS per annum
- Salary period
- Yearly
- Closing
- 07/08/2024 23:59
Employer heading
Ward Manager
NHS AfC: Band 7
Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
Job overview
We are seeking to recruit a highly motivated and dynamic individual to take on the role of the Ward Manager to provide leadership, management and support to the ward team and is responsible for the provision of patient care, ensuring that it is evidence based and of a high standard and to maintain 24-hour responsibility for the clinical area.
The post holder will ensure that patients receive the necessary care and treatment within this 25 bed elective surgical ward. This will be achieved through the application of specialist knowledge, skills and practice.
This role requires close working relationships with a wide range of the multi-disciplinary/speciality teams, the Consultants, Heads of Nursing, Matrons, Ward Managers and the Clinical Site Management team. In order to succeed in this role you will need to possess excellent interpersonal and communication skills. You will need to have the ability to deal with challenging situations in a fast paced environment in a professional and calm manner.
We are looking for Registered Nurse with a minimum of three years’ experience in an acute environment with outstanding leadership and organisational responsibilities, excellent communication skills with the ability to remain calm under pressure and experienced in decision making and problem-solving.
For more information please contact Raquel Guterres, Matron at 07825524093 or [email protected]
Main duties of the job
The Ward Manager focuses on the delivery of high quality, safe and effective care focused on improving outcomes and experiences for patients, families and carers. Nurses/Midwives in this role will:
Have continuous responsibility for a defined clinical area;
Be the key contact member for the multidisciplinary team
Provide professional leadership and line management for a team of nursing/midwifery and support staff;
Delegate work and supervise colleagues accordingly;
Assess patients, plan, implement and evaluate evidence based care;
Provide expert clinical advice;
Ensure patient pathways are optimally managed;
Manage budgets and resources efficiently and effectively;
Be responsible for the safety of the clinical environment;
Champion a culture of learning and quality improvement in the clinical area.
Ensure his/her group of patients have a managed pathway and beds in the ward are optimally utilised, seeking expert support if required.
Working for our organisation
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Detailed job description and main responsibilities
Work with the multi-disciplinary health team, Social Services, carers, families and other agencies to achieve health goals during an inpatient stay.
To ensure safe discharge arrangements to the lowest care setting achievable are made, and minimise re-admission rates due to inadequate discharge arrangements.
To ensure there is a an effective handover process in place that enables members of the health care team, social services, carers, families and other agencies to be fully aware of any care needs.
Working with People to Provide a Positive Experience of Care
Be a role model for ‘Compassion in Care’ and the Trust’s Values and Behaviours, adhering to the NMC Code, and challenge any colleagues who do not demonstrate these attributes. .
Daily rounding of all patients seeking feedback, to ensure that their experience of nursing/midwifery care on the ward is positive, and act to put things right if any concerns emerge.
To ensure that patient information is readily available and that there is an effective process tor gaining and responding to patient feedback.
Ensure all staff in the clinical area are compliant with the Trust’s Dress Code and Uniform Policy.
Demonstrate the principles of equality and diversity in practice, respecting the rights of individuals and groups.
Person specification
Qualifications and Training
Essential criteria
- 1 st level Registered Nurse with current NMC Registration
- Degree level qualification or equivalent demonstrable experience
- Evidence of on-going professional development in a nursing field of practice
- ENB 998 /Mentorship course
Desirable criteria
- Recognised leadership development training Educated to Masters level or equivalent
Experience
Essential criteria
- 5 years post registration experience with at least 2 years at Band 6, to include
- Supervisory experience and management of a nursing team
- Teaching and leadership experience within a clinical environment
- Experience of working within a multidisciplinary team
- Evidence of acting as a change agent and role model To have a broad experience of working at a senior clinical level and be able to demonstrate proven managerial and leadership skills.
Desirable criteria
- Experience of effectively managing rosters People management skills including appointing and managing staff
- Experience of managing timescales for a delegated piece of work/project
Knowledge
Essential criteria
- Understands the concepts of Clinical Governance and shared governance including evidence based practice and critical appraisal of research findings.
- Demonstrates knowledge of effective risk management
- Knowledge of current NHS issues including performance targets, the modernisation agenda and patient experience
- Knowledge of professional issues including the NMC Code of Conduct, Compassion in Practice
- Understands and can demonstrate the principles of effective budgetary management
Desirable criteria
- Experience as a Clinical Supervisor Involvement in clinical audit and/or research
- Experience of SI process and implementation and monitoring of action plans
- Experience of managing budgets or responsibility for elements of resource and financial management
Skills and Aptitudes
Essential criteria
- Excellent interpersonal skills, both verbal and written even where there may be barriers to understanding
- Ability to read, understand and disseminate information effectively
- Computer literate Able to lead, empower, motivate others and influence innovative practice and service development
- Ability to organise and prioritise own workload
- Ability to work independently and within a team
- Ability to use own initiative and meet deadlines
- Evidence of leadership skills – Able to formulate and verbalise views – Able to anticipate and forward plan
Desirable criteria
- Teaching and Assessing skills
- Research/Audit skills Demonstrate involvement in Clinical Supervision
Personal Qualities
Essential criteria
- Understanding of role in relation to wider national regional and Trust pressures and Trust objectives
- Creative and innovative thinker, adaptable and flexible
- Able to foster positive relationships with co-workers and work across professional and organisational boundaries
- Able to deal with difficult and complex situations and people resistant to change.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Raquel Guterres
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 07825524093
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