Job summary
- Main area
- Corporate governance
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 391-RFL-6468915
- Employer
- Royal Free London NHS Foundation Trust
- Employer type
- NHS
- Site
- Roy Shaw Centre,
- Town
- London
- Salary
- £30,279 - £33,116 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 01/08/2024 23:59
Employer heading
Band 4 Group Clinical Governance and Performance Team Administrator
NHS AfC: Band 4
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Click here to view our video Welcome to the Royal Free
Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values
Job overview
We have an exciting fixed term opportunity for a highly motivated individual with knowledge and experience of health care quality, who is keen to become part of and participate in assisting the corporate governance team in embedding governance processes across the trust by supporting the team in operationally managing those processes.
Main duties of the job
The post holder will provide the secretarial and administrative support for the Group clinical governance and performance team.
Working for our organisation
The Group clinical governance and performance team support the Royal Free London business units across two main areas; clinical effectiveness and CQC compliance through collaborative working.
Clinical effectiveness is key to reducing unwarranted variation in care, improving patient safety, reducing inequality in healthcare, enhancing staff wellbeing as well as conserving resources. Clinical governance requires a culture in which organisations and their team members:
- Consider quality issues as part of core business
- Work together to improve performance
- Are willing and able to acknowledge their problems
- Value personal development and education
- Feel valued in their work
- Recognise the importance of the patient’s experience of care and seek to obtain patients’ feedback
- Seek ways of improving care as a matter of routine
- Proactively implement standards of care developed nationally
The role of the CQC compliance and improvement team is to achieve the best service standards and outcomes for patients and the Trust.
Detailed job description and main responsibilities
Assist the Group clinical governance and performance team in embedding governance processes across the trust by supporting the team in operationally managing those processes. The role will support the administrative processes, such as document management, collate and format data, facilitate also present data for review and analysis by others and those supporting both our health care regulation by the Care Quality Commission (CQC) compliance and clinical audit and effectiveness and the Human Tissue Act Authority standards (HTA).
Person specification
Royal Free World Class Values
Essential criteria
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential criteria
- 5 GCSEs or equivalent, including Maths and English.
Desirable criteria
- Educated to degree level.
- Clinical audit qualification or training.
Experience
Essential criteria
- Able to confidently engage with people internally and externally at all levels in a professional manner.
- Relevant experience in administering groups and committees, including: o arranging meetings o maintenance of current memberships o terms of reference o preparing and circulating agendas and producing minutes.
- Ability to contribute to change within a complex environment.
- Experience of liaising and communicating with a wide range of stakeholders.
- Able to analyse simple and complex structured and unstructured data to support business outcomes using basic statistical methods to analyse the data.
- Experience of developing and maintaining robust electronic and manual filing systems.
- Proficient use of excel and word and other IT systems and programs.
- Administrative processes, such as document management, and those supporting standards within healthcare.
Desirable criteria
- Clinical audit, compliance, or corporate governance background.
- NHS/Health sector environment.
Skills and aptitudes
Essential criteria
- Effective written and oral communication skills to make presentations and write reports
- Ability to use Microsoft Word, Excel and PowerPoint.
- Ability to collate and format data to facilitate processing and presentation for review and further advanced analysis by others.
- Ability to analyse and report data
- Ability to use Microsoft Access and SPSS
- Good interpersonal and facilitation skills
- Evidence of personal insight, and willingness to learn.
- The ability to concentrate for long periods of time.
- Ability to prioritise workload.
- Positive and optimistic, displaying confidence and exhibiting a presence and vision.
Desirable criteria
- Ability to work autonomously and deal with a range of complex issues as required.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mark Bielby
- Job title
- Group CQC compliance and improvement manager
- Email address
- [email protected]
- Telephone number
- 079 3997 8372
- Additional information
Please contact from Tuesday to Friday only.
If you have problems applying, contact
- Address
-
Recruitment Support
Open Monday to Friday
08:30 am to 17:30pm
- Telephone
- 01629 702338
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