Job summary
- Main area
- Clinical Integration
- Grade
- NHS AfC: Band 4
- Contract
- Fixed term: 12 months (To cover maternity leave.)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 309-UCLH-4559
- Employer
- University College London Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- University College London Hospitals
- Town
- London
- Salary
- £30,279 - £33,116 Per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Integrated Discharge Service Administrator
NHS AfC: Band 4
Job overview
We are looking for an experienced Administrator to join our friendly, professional and motivated team in the UCLH Integrated Care Operations (ICO) service. You will be a valued part of the current administrative workforce, working closely with the various teams within the service and providing a high-quality level of administration service to the Administrative Service Manager, Senior Nurse, Head of Integrated Care Operations and Nurses within the ICO.
The successful applicant must possess a high level of IT skills and be proficient in the collection, recording and analysis of data. Applicants must also have experience of working as part of a multidisciplinary team as this is a responsible and varied post with an important role in providing continuity of the service. Excellent communication skills are a must.
Main duties of the job
Duties will include the production of daily, weekly and monthly reports to evidence the workings of the team, the maintenance of databases to ensure they are meeting the needs of the service and the reliability of the data, minute taking, diary management of the Senior staff and the provision of support across the service as/when required.
If you have a specific query about this vacancy or would like to arrange an informal visit, please contact Jennifer Coleman-Prince, Administrative Service Manager, Integrated Discharge Service on 07538 702 194.
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
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University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
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National Hospital for Neurology and Neurosurgery
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Royal National ENT and Eastman Dental Hospitals
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University College Hospital Grafton Way Building
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Royal London Hospital for Integrated Medicine
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University College Hospital Macmillan Cancer Centre
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The Hospital for Tropical Diseases
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University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.
UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Person specification
Knowledge and Qualifications
Essential criteria
- • Educated to GCSE level or equivalent, including Grade C or higher in English
- • NVQ Level 4 in Healthcare, Customer Care of Business Admin or equivalent
Desirable criteria
- • Further secretarial qualification (e.g. AMSPAR)
Experience
Essential criteria
- • Demonstrable knowledge of secretarial and administrative procedures at a high level of competence acquired through both training and experience
- • Proven experience of working in an office environment
- • Previous NHS or healthcare experience
- • Evidence of leading a team
Health, Safety and Security
Essential criteria
- • Able to identify risk issues in immediate working environment and correct where possible or report to manager
- • Promote an awareness of incident reporting
Communication
Essential criteria
- • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
- • Able to follow instructions and complete assigned tasks.
- • Able to deal with the public in person and on the phone
- • Able to support and reassure patients/carers in distress
- • Understands importance of maintaining confidentiality
Specific Requirements
Essential criteria
- • Flexible approach to shift patterns
- • Physically capable of office duties, moving notes etc.
- Demonstrates understanding of own role within the team
- Able to supervise and motivate staff
Desirable criteria
- • Proficient typist (approx. 60 WPM)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jennifer Coleman-Prince
- Job title
- Administrative Service Manager
- Email address
- [email protected]
- Telephone number
- 07538 702 194
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