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Crynodeb o'r swydd

Prif leoliad
CAMHS
Gradd
NHS AfC: Band 6
Contract
Parhaol: Filling vacant position
Oriau
Llawnamser - 37.5 awr yr wythnos (hours per week)
Cyfeirnod y swydd
395-KM059-25
Cyflogwr
NELFT NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Maidstone Studios
Tref
Maidstone
Cyflog
£37,338 - £44,962 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
26/02/2025 23:59

Teitl cyflogwr

NELFT NHS Foundation Trust logo

SPA Triage Clinician

NHS AfC: Band 6

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Trosolwg o'r swydd

We are a telephone triage service who identifies a young person's emotional wellbeing and mental health needs to direct them to the most appropriate support service. We listen and advise families and other professionals with evidence based advice and information.

We are looking for experienced clinicians who are passionate about young people's mental health.  You will have experience and knowledge in working with children and young people, an understanding of mental illness, child development and treatment pathways.

 

You will have a core profession; Registered Mental Health Nurse, Social Worker or other Allied Health Professional.

Prif ddyletswyddau'r swydd

Responsibilities of the post:

The successful candidate will work in  a team sharing duties and tasks within our 3 core functions,
1. NHS 111 - taking calls, triaging and signposting
2. Business As Usual - telephone triages 
3. Screening - reviewing referrals to determine if triage is required. 

You shoud have a wide range of knowledge in approaches to communicating and managing care with families, children and young people.

Have excellent communication skills and be able to enagage and control a conversation eliciting key information pertinant to the purpose of the call. This requires confidence and active listening.

Be proficient in computer and IT skills.

 

 

 

 

 

Gweithio i'n sefydliad

Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The Single Point of Access operates between 08:00 and 18:00 and offers flexible working patterns to meet your needs and the needs of the service in line with the Trust blended working model. With 80% office & 20% agile/remote working to support your health and wellbeing

The Single Point of Access is based in Maidstone Studios, easily accessible by car and offers a range of facilities including a restaurant and ample safe parking.

We value team involvement in service improvement and your professional development.

The post-holder will be a graduate qualified health care professional (e.g. nurse, social worker, occupational therapist), or will have substantial CAMHS clinical experience and where appropriate will be fully registered with the appropriate professional or regulatory body (e.g. HCPC, NMC). They will have extensive clinical experience working with children and young people with emotional wellbeing and mental health difficulties. In addition, they will need to evidence that they are able to provide children, young people and their families with information and education thereby ensuring they have meaningful choices regarding interventions. They will need to demonstrate that they have a wide range of knowledge in approaches to communicating and managing care.

The SPA receives, and directs referrals from across Kent and Medway providing advice, information, consultation and support to all referrers and a range of other local services. 

The SPA works closely with the CAMHS locality teams and aims to respond earlier to children and young people’s needs in order to help prevent, reduce or delay the need for more specialist interventions.

The service is driven by the principles underpinning the national CYP-IAPT programme (Children and Young People’s Improving Access to Psychological Therapies); evidence-based interventions, routine measurement of outcomes, access to high quality training and supervision for professionals and true co-production with children and young people.

Care pathway leads and practitioners ensure that a high quality, timely, accessible and evidence-based service is available to all children and young people who need it. This means establishing and maintaining excellent working relationships with the SPA, wider social, health and voluntary services.

The Single Point of Access recieves referrals for children and young people, with emotional wellebing and mental health difficulties, but has since expanded to include referrals for ADHD, ASC and Learning Disability, as well as taking 111 call for CYP who may be experiencing a mental health crisis. The referrals we recieve are for a broad range of challenges, and the post holder will be able to develop knowledge and skills in the areas of mental health, neurodevelopment and crisis response.

 

If you are an overseas qualified nurse and wanting to start your journey to becoming a UK based registered nurse with the NMC, you can check whether you are eligible to be supported through our Capital Nurse consortium.  Please visit; https://www.capitalnurselondon.co.uk/how-to-apply/. Whilst NELFT is happy to welcome overseas nurses we are unable to consider your application directly.  You should submit your interest and apply through the Capital Nurse London group.

 

Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Successful completion of a graduate training (e.g. nursing, social work, occupational therapy) or equivalent substantial CAMHS clinical experience
  • To be eligible for registration as a full member of the appropriate professional body (e.g. HCPC, NMC) where appropriate
  • Clinical practice in the assessment and treatment of young people
Meini prawf dymunol
  • minimum 4 years experience
  • Previous practice working in CYPMHS or related child health wellbeing service
  • Previous experience in risk assessment and risk management

Experience

Meini prawf hanfodol
  • Experience of working with difficult, disturbed or challenging children/young people requiring skilled and complex interventions
  • Experience of working with children and adolescents with co-morbid difficulties and special needs. (i.e. combination of organic and emotional deficits, such as autistic spectrum disorders and trauma).
  • Experience of working therapeutically with parents/carers/families of children and young people with complex mental health problems
  • Experience of using observation (eg. In school contexts) to contribute to assessments of children.
  • Experience of carrying out generic assessment with other colleagues in the multi-disciplinary team
  • Experience of assessment carried out autonomously in order to determine the most appropriate treatment plan from a range of options for the child/young person.
  • Experience of providing individual interventions with a wide variety of children and young people, from 3 to 19 years old- presenting problems at the most severe end of the spectrum.
Meini prawf dymunol
  • Extended specialist training
  • Practiced in managing difficult conversations
  • Experience of change management

Knowledge

Meini prawf hanfodol
  • An awareness of NHS Plan, NSF and clinical governance priorities
  • Knowledge of child and adolescent mental health and mental health disorders
  • Knowledge in identifying safeguarding concerns and how to address concerns
Meini prawf dymunol
  • Knowledge of child development and development disorders

Skills

Meini prawf hanfodol
  • Basic awareness of IT and IT skills
  • High level communication skills
  • The ability to consider they young person systemically
Meini prawf dymunol
  • Able to articulate a good understanding of Children's Well-being servces
  • Demonstrate confidence and eagerness to learn

Bathodynnau ardystio / achredu cyflogwyr

Employers for CarersApprenticeships logoAge positiveDisability confident employerHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - GoldEmployers Network for Equality & InclusionTop Employers for Working Families 2021Top 10 Employer 2023

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Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

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Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Ian Markin
Teitl y swydd
Single Point of Access Operational Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07548161268
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg