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Job summary

Main area
Clinical Support Worker
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
395-KM639-24
Employer
NELFT NHS Foundation Trust
Employer type
NHS
Site
The Courtyard
Town
Maidstone
Salary
£22,816 - £24,336 pa pro rata
Salary period
Yearly
Closing
23/07/2024 23:59

Employer heading

NELFT NHS Foundation Trust logo

Clinical Support Worker

Band 3

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

NELFT  All-Age Eating Disorder Service in Kent and Medway is looking to recruit to the post of Clinical Support Worker, Band 3 .

We are delighted to receive further transformation funding in the Kent and Medway All-Age Eating Disorders Service so we are extending our service offer to include this very exciting addition to our portfolio.  We are seeking to develop an intensive home-based eating disorder treatment pathway in the form of an enhanced care pathway (Intensive Care Pathway - ICP). These forms of treatment have the potential to minimise inpatient admissions (including out-of-area placements), reduce length of stay in inpatient settings and improve experience of discharge from inpatient care as set out in the NHS Long Term Plan.  We have expanded our service brief to include 3 Eating Disorders inpatient beds in the Kent and Medway Adolescent Hospital.

The role of Clinical Support Worker is to faciliate physical health clinics and providing support to young people, their families, and adults in treatment, in their homes to enable them to manage the illness to stay out of hospital (both acute and specialist eating disorder units) or return home earlier than would otherwise be possible.

The post holder will ideally have previous experience of working children and young people and adults. 

Main duties of the job

You should have well-developed communication skills with patients/ colleagues and be able to provide an initial response to patient and other agencies queries, concerns and sign post/direct as appropriate. You will also be able to prioritise your work, be a team player, use your initiative and meet deadlines.

The All-Age Eating Disorder Service is based across the County of Kent at George Turle House, Canterbury, and The Courtyard, Maidstone, with Specialist support offered to the Kent and Medway Adolescent Hospital in Staplehurst.  Geographically, we support the County of Kent and Medway, so the ability to travel with the use of a car is essential. 

 
As an employee of NELFT, you will receive the following benefits:
Excellent working environments in a mix of state of the art and historic buildings.
Agile working with outstanding ICT support.
A long-standing and award-winning approach to Equality and Diversity with supportive networks for ethnic minority staff, staff with disabilities and LGBT staff.
Staff Benefits including NHS Pension, childcare vouchers, a salary sacrifice car scheme, the My Trust Benefits discount scheme, cycle scheme and Annual Leave Sale/ Purchase scheme, trade union membership and a range of ambassadorial roles.


 

 

 

 

Working for our organisation

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

 

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust.  All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment.  As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes.  The induction will be held at our head office in Rainham, Essex.

 

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

 

Detailed job description and main responsibilities

A focus on staff health and wellbeing featuring subsidised gym membership, access to Mindfulness, walking groups and other wellbeing support. We have signed the skills pledge and are an accredited Improving Working Lives organisation. We are committed to staff development and offer opportunities which include a wide range of training options and an active Quality Improvement Programme Equal opportunities employer We are committed to equal opportunities and diversity, are Disability Confident and therefore welcome applications from all sections of the community, people of all protected characteristics.

Detailed Job description attached 

If you are an overseas qualified nurse and wanting to start your journey to becoming a UK based registered nurse with the NMC, you can check whether you are eligible to be supported through our Capital Nurse consortium.  Please visit; https://www.capitalnurselondon.co.uk/how-to-apply/. Whilst NELFT is happy to welcome overseas nurses we are unable to consider your application directly.  You should submit your interest and apply through the Capital Nurse London group.

Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.

Person specification

Qualifications

Essential criteria
  • NVQ level 2 or equivalent standard of literacy and numeracy
  • Relevant NVQ level 3 or equivalent (in health and social care)

Experience

Essential criteria
  • Relevant experience in a NHS healthcare setting and base level of theoretic knowledge

Knowledge

Essential criteria
  • Health, safety and risk awareness in care settings
  • Knowledge of patient/client conditions ( mental health) relevant to the community setting

Skills

Essential criteria
  • Ability to teach technical skills and life skills to patients
  • Understand need for patient confidentiality
  • Ability to work under pressure and with flexibility

Employer certification / accreditation badges

Employers for CarersApprenticeships logoAge positiveDisability confident employerHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - GoldEmployers Network for Equality & InclusionTop Employers for Working Families 2021Top 10 Employer 2023

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kim Farrimond
Job title
Head of Service
Email address
[email protected]
Telephone number
03003001980
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