Job summary
- Main area
- Site Operations
- Grade
- Band 8d
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 213-PRUH-6567322
- Employer
- King's College Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Princess Royal University Hospital
- Town
- Orpington
- Salary
- £93,903 - £107,412 per annum, inc HCA
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 10/09/2024
Employer heading
Head of Site Operations
Band 8d
Job overview
An exciting new opportunity has arisen for a Head of Site Operations at the Princess Royal University Hospital (PRUH), part of King’s College Hospital NHS Foundation Trust. This role would suit somebody who is ambitious, resourceful and has a significant breadth of experience managing acute services.
It’s an exciting time to join the PRUH, with lots of opportunity for your own professional and personal growth. We are looking for somebody who enjoys working in a fast pace environment, bringing the team on that journey whilst enabling the delivery of patient flow throughout the site. You’ll work in partnership with Site Corporate Nursing and Care Groups teams and play a pivotal role in ensuring the best health outcomes for our communities.
You will work under the remit of the Site Director of Operations in the delivery of all PRUH and South Site initiatives and programmes of work that sit outside of or involve multiple Care Groups. You will be the key link across a number of areas related to site operations and work collaboratively to deliver the integrated care agenda with; Emergency Planning team, London Borough of Bromley and SEL CCG colleagues
If you would like to discuss anything at all, do not hesitate to contact us – we’d love to hear from candidates who have the relevant experience, mindful that some skills are transferable – if you’re ready for a new and exciting challenge, we want to hear from you!
Main duties of the job
This post will lead the development and delivery of clinical and professional standards related to patient flow, and the development of leadership capacity within the Clinical Site Team (CST) and Discharge Coordination Team (DCT). You’ll provide credible and dynamic leadership in the delivery of the complex service and/or operational challenges and changes facing the clinical landscape. This will be in line with agreed objectives, targets, quality standards, resource controls and constraints.
You’ll be a key member of the Site Management Team, enabling the delivery of patient flow in accordance with agreed objectives, targets, quality standards, controls and resource constraints as set out in the business plans for the services delivered by the Site Executive Team.
You’ll manage the CST and DCT, providing all necessary support to the overall leadership, direction and management of the teams, working closely with the Care Groups, Leadership Team, whilst providing assurances to the Site Executive Team. You’ll monitor and review clinical and professional standards and in liaison with the Site Director of Operations and Care Group management teams, monitor and manage service performance related to patient flow, instituting remedial action where necessary. You’ll ensure that all touch points within the entire patient pathway understand the importance of their roles, and are able to deliver the best possible patient care, and where best practice is shared and in turn, celebrated.
Working for our organisation
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and around 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.
The trust-wide strategy Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we can take Team King’s to another level.
Detailed job description and main responsibilities
Manage the Clinical Site Practitioner Team and Discharge Coordination Team staff at the PRUH and SS, providing all necessary support to the overall leadership, direction and management of the teams, working closely with other members of the care groups, leadership team, and the site executive team.
Lead the development and implementation of patient pathways within and outside the hospital setting, working with multi agency partners, including development of business plans and service strategy, paying special attention to the legal requirements and service innovations that enhance patient care, within and outside the organisation.
Lead the development and implementation of internal standards of care and the patient experience related to patient pathways and patient flow, including for those patients who have pathways that cross organisational boundaries.
Manage the delegated revenue budgets for the Clinical Site Practitioner Team and Discharge Coordination Team and ensure fiscal responsibility.
Act as a positive role model through the provision of effective, authoritative and accessible professional leadership.
Monitor and review clinical and professional standards and in liaison with the Site Director of Operations and care group management teams, monitor and manage service performance related to patient flow, instituting remedial action where necessary.
Manage and develop staff within the Clinical Site Practitioner Team and Discharge Coordination Team, developing strong leadership potential and succession planning including leading and supporting workforce re-design aligned to an annual workforce plan.
Represent the Trust within the NHS and community, and with other partner organisations, working closely with them to institute integrated working in the best interests of patient care.
Lead and participate in professional and clinical committees or projects within the Trust and externally.
Act as credible and dynamic leadership in the delivery of the complex service/operational challenges and changes facing the clinical area.
Ensure that all touch points within the entire patient pathway understand the importance of their roles, and are able to deliver the best possible patient care, where best practice is shared and celebrated.
Maintain own personal and professional growth, keeping up to date with changes, new ways of working and future developments.
To participate in the PRUH Silver on call rota.
Person specification
Knowledge
Essential criteria
- Masters level qualification or evidence of post graduate study (or equivalent experience)
- Current NMC or HCPC registration, UK
- Extensive knowledge of staff management/financial management and change management, including sound knowledge of public involvement
- Extensive knowledge of and experience in the operational management of hospital services
- Experience of working strategically to translate strategy into operational planning and performance management
- Able to lead, motivate and influence individuals both within and external to the organisation
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jo O'Neill
- Job title
- Executive Assistant
- Email address
- jo.o'[email protected]
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