Neidio i'r prif gynnwys

Mae'r wefan hon yn annibynnol ar y GIG a'r Adran Iechyd.

Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 4
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
162-6198-PA
Cyflogwr
Barking Havering and Redbridge Univ Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Patient Experience
Tref
Romford
Cyflog
£29,460 - £31,909 per annum inclusive
Cyfnod cyflog
Yn flynyddol
Yn cau
14/07/2024 23:59

Teitl cyflogwr

Barking Havering and Redbridge Univ Hospitals NHS Trust logo

Band 4 Patient Experience and Voluntary Services Administrator

Band 4

 

PEOPLE are at the HEART of everything we do

This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here 💙

https://youtu.be/WwL9BRr45nw?si=NIU808Lb_Z6zv2Bq

Trosolwg o'r swydd

An exciting opportunity has arisen for a highly motivated individual to join our Patient Experience and Voluntary Services Team.  
You will provide comprehensive administration support to the Patient Experience Team and the Voluntary Services Team.

The post holder will work closely with all levels of staff, patients, volunteers, patient partners, and visitors to ensure that a high-quality service is delivered, and service objectives are achieved.  You will need to demonstrate excellent administrative skills, proactive organisational skills when providing assistance to various projects.

Please read the advert and Job Description carefully before applying, ensuring that you clearly demonstrate how you meet the criteria in the person specification.  

Prif ddyletswyddau'r swydd

The Administration Assistant to the Patient Experience and Voluntary Services Teams is a people facing role. You will provide comprehensive administration support to the Patient Experience Team and the Voluntary Services Team.

The post holder will work closely with all levels of staff, patients, volunteers, patient partners and visitors to ensure that a high-quality service is delivered, and service objectives are achieved. This will require the deployment of efficient administrative, communication, organisation, and interpersonal skills.  

You will provide an administrative function for day-to-day tasks, projects, research information and to act as a point of contact for internal and external enquiries associated to Patient Experience initiatives, and the Voluntary Services Department.

Gweithio i'n sefydliad

We’re an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we’re no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we’re proud of and that our patients are happy with.

Many of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we’re proud to be a London Living Wage employer.

We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023.

Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George’s Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.

We’re looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It’ll make things easier for staff and will be better for patients.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role.  Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact  Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Manyleb y person

Education/ Qualifications

Meini prawf hanfodol
  • Good basic education
Meini prawf dymunol
  • NVQ level 3 or equivalent in administrant experience

Skills/Abilities

Meini prawf hanfodol
  • Good communication and interpersonal skills
  • Good computer skills in all standard software packages

Personal Qualities

Meini prawf hanfodol
  • Well organised. Able to work under pressure with conflicting priorities to meet deadlines. Ability to work on your own initiative. Able to be flexible in your working day.

Experience/Knowledge

Meini prawf hanfodol
  • Experience in this type of role or similar relevant experience
Meini prawf dymunol
  • Knowledge of the NHS

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveMindful employer.  Being positive about mental health.Disability confident employerNHS Pastoral CareArmed Forces Covenant Bronze Award

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Maha Amin
Teitl y swydd
Voluntary Services Lead
Cyfeiriad ebost
[email protected]
Rhif ffôn
01708 435000
Gwybodaeth i gefnogi eich cais

Ext.  2296

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg