Job summary
- Main area
- Community
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 395-HV032-25
- Employer
- NELFT NHS Foundation Trust
- Employer type
- NHS
- Site
- Harold Hill Health Centre
- Town
- Romford
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 12/05/2025 23:59
Employer heading

Integrated Health Care Assistant
NHS AfC: Band 3
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
Do you want to be part of an innovative, dynamic organisation that is committed to delivering the best care by the best people?
We are looking to appoint people who are as passionate about high quality care as we are.
NELFT provides award winning community and mental healthcare for over 2 million people. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening the possibilities for better ways of working and delivery of care.
Main duties of the job
We are committed to the delivering the best care for our patients. The successful candidate will share this commitment and demonstrate our Trust values.
We are committed to continuous learning to improve patient outcomes, so this means that we are also committed to the professional development of our workforce. We want to ensure you have the opportunity to grow and progress within NELFT, so take the first step on this journey by joining us now.
Health Care Support Workers will assist in the provision of holistic health care, across Community Nursing, as delegated within their own level of agreed competency, to patients, families/carers in their own home setting. Ideal candidates will possess an NVQ Level 3 in Health and Social Care.
As a member of our community multi-disciplinary team, you will work within a primary care network team alongside District Nurses, Specialist Nurses, Therapists and Health Care Assistant’s to meet the needs of complex community delivered patient care supporting early discharge and avoiding admissions to the acute sector. A full UK driving licence and access to a car for work purposes is essential.
Working for our organisation
Starting with NELFT
NELFT place great importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and undertake a comprehensive induction of up to two weeks, including mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement - Outer London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735p.a. pro rata for part time).
Detailed job description and main responsibilities
Detailed Job Description and Main responsibilities
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
References
Please ensure that the references are from your most recent employer and one of these must be your direct Line Manager or Supervisor. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. Additionally, ensure that any gaps in your employment history are clearly indicated. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Person specification
Qualifications
Essential criteria
- Guidance Score NVQ3 in Health & Social Care Good standard of written and spoken English. Demonstrates a commitment to further learning & development
Experience
Essential criteria
- Working with the public Working as a member of a team Willingness to develop new skills.
Knowledge
Essential criteria
- An awareness of NHS Plan, NSF and clinical governance priorities
- Health & Safety in a primary care setting.
- Understanding of patient confidentiality
- Awareness of the needs of elderly people
- Empathy for different client groups.
- Ability to undertake manual handling procedures in line with Organisation Policy
Skills
Essential criteria
- Basic awareness of IT and IT skills
- Computer Literacy.
- Knowledge of Microsoft Word, Excel.
- Communication/telephone skills
- Ability to work in a team and alone.
- Ability to communicate well verbally and in writing.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
If you require any additional support during the application process please contact [email protected]. We are happy to make reasonable adjustments to support you throughout the recruitment journey.
Documents to download
Further details / informal visits contact
- Name
- Jade Petto
- Job title
- Locality Lead
- Email address
- [email protected]
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