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Job overview

• Responsible for providing professional leadership and supervision in managing and developing pharmacy patient services based in the dispensary on the Ealing site.
• Responsible for the induction and training for all staff working in Dispensary to work to Standard Operating Procedures.
• Lead on and support the quality improvement initiatives within the pharmacy department.
• Evaluate and introduce innovations in pharmacy practice and patient services.
• Responsible for the effective and efficient management of pharmacy dispensary services to wards, departments and patients.
• Play a pivotal role in education, training and appraisal of pharmacy staff in all aspects of patient services.
• Provides clinical expertise on drug usage in line with National and Trust policies.
• Deputise for the Principal pharmacist – Operations, in their absence.

Main duties of the job

• Responsible for setting and maintaining clinical standards in patient services (including inpatient and outpatient pharmacy services).
• Maintain existing dispensary services and develop novel enhanced dispensary services.
• Developing patient services in response to patient and staff feedback.
• Evaluate innovative programs or services in pharmacy and lead/support in their implementation.
• Identify and lead on own quality improvement projects.
• Support the quality improvement initiatives throughout the pharmacy department.
• Responsible for reporting on Controlled Drug governance within patient services.
• Responsible for the training and development of dispensary staff (together with the Band 7 Pharmacy Dispensary Manager) including pharmacists, pharmacy technicians, pharmacy assistants and trainee pharmacists & technicians.
• Is a tutor for postgraduate pre-registration pharmacists and for the Postgraduate Diploma in General Pharmacy Practice.
• Manage the induction of new staff.
• Recruitment of new pharmacy staff.

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.