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Job summary

Main area
Clinical Governance
Contract
11 months (fixed term)
Hours
Full time - 37.5 hours per week
Job ref
222-CORP-857
Employer
West London NHS Trust
Employer type
NHS
Site
Clinical Governance Unit
Town
Southall
Salary
£64,408 - £73,961 Per Annum
Salary period
Yearly
Closing
19/07/2024 23:59

Employer heading

West London NHS Trust logo

Clinical Quality & Patient Safety Manager

 

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

 

Job overview

West London NHS Trust is looking to recruit an exceptional person to support the Trust Clinical Governance Teams, through a ‘leading by example’ approach. We are looking for someone who is comfortable working in a dynamic and fast-moving environment, and who has the skills and temperament to work in a collaborative manner across a wide range of both internal and external services.

The post holder will be an integral member of the Local Services Clinical Governance team, supporting the Trust and Local Services Clinical Service Lines roles regarding: patient safety and clinical assurance, serious incident investigations and associated learning, specialist clinical governance oversight and contributing to delivering the Trust-wide clinical governance agenda.

The post holder will provide senior specialist clinical quality and patient safety advice and will lead on safety related activities as well as playing a key role in providing clinical quality advice and support to the Hounslow Community Healthcare clinical service line, ensuring a seamless quality response for the areas that they oversee.

The post holder will both contribute to, and lead, on the development of quality and safety reports for regular and ad hoc meetings. They will also advise the Clinical Directors, Local Services Governance Leads and other Trust staff on safety issues and wider clinical quality issues.

Main duties of the job

The post holder will provide senior specialist clinical quality and patient safety leadership, advice and expertise during the transition, embedding and ‘business as usual’ phases of the taking responsibility of Hounslow Community Healthcare (HCH), from July 2024. The post holder will lead on all patient safety and patient experience related activities relevant to ensuring a smooth transition for HCS, as well as playing a key role in providing clinical quality advice and support to ensure that HCS are seamlessly embedded within the Trust Integrated Care Services. The post holder will be an integral member of the Clinical Governance team, supporting the Trust and Integrated Care Services regarding: patient safety and clinical assurance, PSIRF and associated learning, specialist clinical governance oversight and contributing to delivering the Trust-wide clinical governance agenda. Specific related duties will be driven by the needs of HCH. The post holder will provide senior specialist clinical quality and patient safety advice and will lead on safety related activities as well as playing a key role in providing clinical quality advice and support to HCH service line, Clinical and Executive Directors, to ensure a seamless quality response for the areas that they oversee.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

 

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

 

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

 

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

 

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualification and Training

Essential criteria
  • Educated to masters level (or equivalent level of experience of working at a senior level in specialist area)
Desirable criteria
  • Clinical registration with a professional body

Experience

Essential criteria
  • Evidence of post qualifying and continuing professional development
  • Practical involvement with delivering or designing PSIRF response plans
  • Ability to understand a broad range of complex information quickly and make decisions where opinions differ or where there is no obvious solution
Desirable criteria
  • Experience of managing clinical services and an understanding of the complexity of managing quality and safety in a clinical setting

Knowledge

Essential criteria
  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent
  • Understand the embedding and practical application of PSIRF.
Desirable criteria
  • Working knowledge of Datix incident reporting system.

Personal qualities

Essential criteria
  • Ability to work effectively with a wide range of people / organisations / groups and skilled in implementing change
  • Able to deliver key messages to a range of stakeholders both internal and external (including outside the NHS) including those at very senior level.
  • Good presentational skills for conveying complex concepts
  • Ability to use persuasion to influence others.
  • Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales.

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Gordon Turner
Job title
Associate Director
Email address
[email protected]
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