Job summary
Employer heading
Healthcare Facilitator & Phlebotomist
Band 3
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
Join our dedicated team in a Nurse-led Clozapine clinic, where you'll play a key role in providing holistic care to patients with complex needs. This position involves:
- Physical Health Support: Conducting physical health screenings and assessments for Clozapine patients, with weekly support from a Pharmacist and independent practice on other days.
- Phlebotomy Support: Assisting with blood sampling as needed to ensure timely monitoring and care.
- Care Planning: Collaborating with experienced clinicians to design, prepare, and review comprehensive Clozapine and physical health care plans tailored to each individual's recovery journey.
- Community Engagement: Encouraging patients to connect with their local communities, offering both practical and emotional support.
- Comprehensive Care Coordination: Participating in physical health assessments, safety planning, and multi-agency discussions to ensure seamless and effective care.
Your dedication to promoting wellbeing and enabling access to services will empower individuals to achieve their potential and live fulfilling lives. Be a part of our mission to deliver compassionate and holistic mental health care in the community.
The candidate applying for this role should not require visa sponsorship now or in the future.
Main duties of the job
The Health Care facilitator/Phlebotomist will work closely with the Nurse Led clinic team to support them in achieving the key performance indicators of Physical health screening and bleeding patients in timely manner to ensure patient care and needs are met. You will support clinicians and pharmacist in designing and delivering collaborative Clozapine care plans with the individuals we support following physical health screening.
This may often include encouraging the individuals ’s well-being through a planned program of personal, practical and emotional support and participation in activities of daily living, engagement in their local communities and support with understanding available treatment.
Supporting individuals to reach their potential and continue to live meaningful lives.
Will require to attending patients for screening and assessment for Physical Health in their home environment when they are unable to attend the clinic
Will require travelling and supporting with the Clozapine clinics across, Hounslow, Ealing and Hammersmith and Fulham
Having a car and driving licence is essential for this position
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications and Training
Essential criteria
- Willing to undertake training identified by the manager as relevant to Clozapine CARMHS working.
- Good standard of education to GCSE standard or equivalent
- Phlebotomist trained and have experience working in a busy blood clinic
Desirable criteria
- Health and Social Care qualification.
Experience
Essential criteria
- Experience of mental health needs and the impact on individuals and family.
- Experience working in a Nurse led Clinic environment
- Able to support Clozapine nurse to order medication and storing it safely in treatment room
Desirable criteria
- Experience of working with vulnerable individuals.
- Have worked in busy Venepuncture clinics
- Trained to use POCHI machine for Clozapine analysis
Knowledge
Essential criteria
- Demonstrate a sound knowledge of the Community Mental Health Framework and the NHS Long term plan.
- Confidence and ability to work with individuals in their homes.
- Good written and verbal communication skills.
- Ability to contribute in the planning, implementation and review of collaborative care-plans.
- Experience of supporting people with activities of daily living.
- Experience in supporting access to community activities and support networks.
- Demonstrate an ability to be aware of diversity.
- IT literate.
- Able to complete tasks which relates to their role in supporting Clozapine nurses
Desirable criteria
- Knowledge of another language that reflects the local community would be an asset.
- Able to support Nurse to in running the POCHI machine to analyse blood sampling
Personal Qualities
Essential criteria
- Ability to work as part of a multi-disciplinary team
- Candidate is able to demonstrate that they are able to show empathy towards individuals with a mental health needs as well as show a positive attitude towards mental health care.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Karmjit k Dhillonn
- Job title
- CARMHS Matron/Clozapine Team Manager
- Email address
- [email protected]
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