Crynodeb o'r swydd
Teitl cyflogwr
Clinic Support Worker
Band 3
Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust.
The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust. The RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world’s most complex and innovative care to our patients
- Rated Good by the CQC
- Two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility
- Our Research and Innovation Centre works closely with our main academic partner, University College London
- Recognised as a centre of excellence, leading on national initiatives, such as the Getting It Right First Time (GIRFT) Programme
- Further major redevelopment underway across the Stanmore site – improving and modernising our facilities to maintain our position as the UK’s leading centre for orthopaedic medicine
- In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country
- Our staff also indicated that they had the best experience of appraisals as compared to all other NHS Trusts.
This is a great time to join us and play a critical role in the next stage of RNOH’s journey to achieving an outstanding CQC rating.
Our aim is to remain a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS. To do this, we have four core values that underpin everything that we do. We use our values to help ensure that we are always focused on the things that our staff and patients believe are most important:
- Patients first, always
- Excellence, in all we do
- Trust, honesty and respect, for each other
- Equality, for all
Our annual staff survey results have been improving year on year, with our staff telling us that their experience of working at the Trust is getting better and better. They also indicate that our staff feel very loyal to the RNOH and committed to its role in providing the very best care to our complex patient group. We hope that we can welcome you to our growing team soon.
Trosolwg o'r swydd
Vacancy: Clinic Support Worker
Hours 37.5 hours per week. This is a full time post Monday – Friday with shifts between the times of 8am and 7pm.
The Outpatients Department of The Royal National Orthopaedic Hospital Stanmore Site is looking for motivated and enthusiastic new members of staff to join our team to work as a band 3 Clinic Support Worker.
Our outpatient department is a fast paced environment and we see patients with a variety of specialist orthopaedic conditions.
This post involves working in and rotating through clinics, treatment areas, reception, and note preparation, with direct patient contact at both reception and in the clinical area.
The CSWs will work directly with qualified nurses and members of the multi disciplinary team.
Candidates must be flexible, adaptable and able to work both in a team and independently.
Candidates are required to be computer literate.
Prif ddyletswyddau'r swydd
Candidates will rotate through the department on a daily basis. The candidate will welcome patients at reception and check them in for their appointment.
Candidates will also work in the clinics and assist patients and clinicians in the smooth running of the clinics.
The role also includes working in the clinic prepping area, which involves ensuring all the patients online notes are up to date and printing off all necessary documentation for upcoming clinics.
The candidate will also be trained in phlebotomy and will be rotated into this room on a regular basis to assist the phlebotomist. We have an adult department and a paediatric department and candidates will be rotated through both of them.
We are looking for someone who is enthusiastic and willing to learn new skills.
We are also looking for a good team player and someone who is able to use their initiative.
Previous clinical experience of at least 1 year is essential. Any additional training can be provided.
Gweithio i'n sefydliad
- Rated Good by the CQC
- Our Research and Innovation Centre works closely with our main academic partner, University College London
- Recognised as a centre of excellence, leading on national initiatives, such as the Getting It Right First Time (GIRFT) Programme
- Further major redevelopment underway across the Stanmore site – improving and modernising our facilities to maintain our position as the UK’s leading centre for orthopaedic medicine
- In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country
- Our staff also indicated that they had the best experience of appraisals as compared to all other NHS Trusts.
This is a great time to join us and play a critical role in the next stage of RNOH’s journey to achieving an outstanding CQC rating.
We are committed to equal opportunities in employment and offer a range of flexible working practices.
The Team:
Our team in Stanmore Outpatients consists of 15 band 3 clinic support workers, 7 qualified band 5 nurses, 3 band 6 nurses and 1 band 7 outpatient manager.
We are a close team who work hard to support each other and help each other to develop and grow. We are open to new ideas and ways of working that can improve the experience for patients and staff.
The management team are supportive with training and staff wanting to develop themselves within their career pathways.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Candidates will work closely with all adult and paediatric patients within the department. They will also work alongside the rest of the outpatients team, which consists of qualified nurses and clinic support workers.
Candidates will rotate through the department on a daily basis. The candidate will welcome patients at reception and check them in for their appointment.
Candidates will also work in the clinics and assist patients and clinicians in the smooth running of the clinics.
The role also includes working in the clinic prepping area, which involves ensuring all the patients online notes are up to date and printing off all necessary documentation for upcoming clinics.
The candidate will also be trained in phlebotomy and will be rotated into this room on a regular basis to assist the phlebotomist. We have an adult department and a paediatric department and candidates will be rotated through both of them.
We are looking for someone who is enthusiastic and willing to learn new skills.
We are also looking for a good team player and someone who is able to use their initiative.
Previous clinical experience of at least 1 year is essential. Any additional training can be provided.
Manyleb y person
Qualifications
Meini prawf hanfodol
- GCSEs English and Maths Grade C or above
Experience
Meini prawf hanfodol
- NVQ Level 3 in Health and Social Care
- At Least 2 Year experience in acute setting
Meini prawf dymunol
- Phlebotomy qualification
Communication
Meini prawf hanfodol
- Ability to work as part of a multi-disciplinary team
- The ability to communicate with patients on a range of matters.
- Can demonstrate an enthusiastic, approachable and friendly manner and project a positive image
- Ability to communicate effectively, both written and oral
Skills
Meini prawf hanfodol
- IT Skills
- Independently completes patient observations and recognises abnormal results
Meini prawf dymunol
- Use of NHS IT softwares such as PAS
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Rachel Murphy
- Teitl y swydd
- Senior Sister
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 02089095479
- Gwybodaeth i gefnogi eich cais
None
Rhestr swyddi gyda Royal National Orthopaedic Hospital NHS Trust yn Gwasanaethau gweinyddol neu bob sector