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Crynodeb o'r swydd

Prif leoliad
Specialist Surgery
Gradd
Band 4
Contract
Parhaol
Oriau
Rhan-amser - 30 awr yr wythnos
Cyfeirnod y swydd
392-RNOH-928
Cyflogwr
Royal National Orthopaedic Hospital NHS Trust
Math o gyflogwr
NHS
Gwefan
Royal National Orthopaedic Hospital
Tref
Stanmore
Cyflog
£28,057 - £30,390 pa pro rata inc HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
31/07/2024 23:59

Teitl cyflogwr

Royal National Orthopaedic Hospital NHS Trust logo

Medical Secretary

Band 4

Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust. 

The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field.  We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust. The RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world’s most complex and innovative care to our patients

  • Rated Good by the CQC
  • Two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility
  • Our Research and Innovation Centre works closely with our main academic partner, University College London
  • Recognised as a centre of excellence,  leading on national initiatives, such as the Getting It Right First Time (GIRFT) Programme
  • Further major redevelopment underway across the Stanmore site – improving and modernising our facilities to maintain our position as the UK’s leading centre for orthopaedic medicine
  • In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country
  • Our staff also indicated that they had the best experience of appraisals as compared to all other NHS Trusts.

This is a great time to join us and play a critical role in the next stage of RNOH’s journey to achieving an outstanding CQC rating.

Our aim is to remain a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS. To do this, we have four core values that underpin everything that we do. We use our values to help ensure that we are always focused on the things that our staff and patients believe are most important:

  • Patients first, always
  • Excellence, in all we do
  • Trust, honesty and respect, for each other
  • Equality, for all

Our annual staff survey results have been improving year on year, with our staff telling us that their experience of working at the Trust is getting better and better. They also indicate that our staff feel very loyal to the RNOH and committed to its role in providing the very best care to our complex patient group. We hope that we can welcome you to our growing team soon.

Trosolwg o'r swydd

30 hours per week 

We are seeking a highly motivated, committed, and passionate individual to join this team, which works with both adults and children. You must have, Excellent communication skills , Able to work effectively within multi-disciplinary teams, Flexible approach to work, Able to prioritise your workload, Work under your own initiative as well as under guidance from medical clinicians and line management.

Prif ddyletswyddau'r swydd

 The post holder will be expected to work within a multi-disciplinary unit and deal with telephone and in-person queries, audio typing of medical and general correspondence, general office administration in line with the Trust guidelines, booking new patient appointments in line with Trust guidelines and the 18 week pathway (RTT) rules, booking NEW / follow up appointments

Please see attached Job description for more information.

Gweithio i'n sefydliad

RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world’s most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

  • Excellent communication skills
  • Able to work effectively within multi-disciplinary teams 
  • Flexible approach to work 
  • Able to prioritise your workload
  • Work under your own initiative as well as under guidance from medical clinicians and line management.
  • Medical Terminology

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

Please refer to the attached Job description and Person specification.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Educated to GCSE ‘O’ level or equivalent.
  • Good standard of English, both written, spoken and grammar.
  • Numerate
  • AMSPAR or equivalent
  • Secretarial / Word Processing qualifications
Meini prawf dymunol
  • Audio typing Qualification.

Experience

Meini prawf hanfodol
  • Minimum of 1-3 years medical secretarial experience within NHS Hospital care.
  • Minimum 1-3 years audio typing experience within NHS Hospital care
  • Experience of working within multi-disciplinary teams in a Hospital setting.
  • Patient Administrative Systems
Meini prawf dymunol
  • Audio typing experience of Spinal Surgery clinics
  • Audio typing experience of Orthopaedics
  • Knowledge of scheduling new patient appointments
  • Knowledge of scheduling new patient appointments
  • Knowledge of scheduling operations

Skills and Abilities

Meini prawf hanfodol
  • Good communication and interpersonal skills.
  • Good organisation skills
  • Ability to prioritise workload.
  • Ability to work well in a team and on own initiative
  • Ability to multi-task.
  • Ability to perform general administrative duties.
  • Ability to work to tight deadlines and targets
  • Confident in use of Microsoft Applications.
  • IT Skills (to be tested during probationary period)
  • Undertaking audio typing/proofreading of digital dictation
  • Attention to detail
  • Provides a quality service
  • Good customer care skills

Knowledge

Meini prawf hanfodol
  • Understand the need for confidentiality and data protection.
  • 18 weeks pathway targets
  • Sound knowledge of secretarial practices and procedures
  • Management of own office environment and workload
  • Achieving targets associated with work
  • Excellent working knowledge of Medical terminology
Meini prawf dymunol
  • Spinal terminology
  • Orthopaedic terminology

Bathodynnau ardystio / achredu cyflogwyr

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Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Sandra Moore
Teitl y swydd
Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
0203 947 0622
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