Crynodeb o'r swydd
Teitl cyflogwr
Medical Administrator
Band 3
Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust.
The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust. The RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world’s most complex and innovative care to our patients
- Rated Good by the CQC
- Two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility
- Our Research and Innovation Centre works closely with our main academic partner, University College London
- Recognised as a centre of excellence, leading on national initiatives, such as the Getting It Right First Time (GIRFT) Programme
- Further major redevelopment underway across the Stanmore site – improving and modernising our facilities to maintain our position as the UK’s leading centre for orthopaedic medicine
- In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country
- Our staff also indicated that they had the best experience of appraisals as compared to all other NHS Trusts.
This is a great time to join us and play a critical role in the next stage of RNOH’s journey to achieving an outstanding CQC rating.
Our aim is to remain a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS. To do this, we have four core values that underpin everything that we do. We use our values to help ensure that we are always focused on the things that our staff and patients believe are most important:
- Patients first, always
- Excellence, in all we do
- Trust, honesty and respect, for each other
- Equality, for all
Our annual staff survey results have been improving year on year, with our staff telling us that their experience of working at the Trust is getting better and better. They also indicate that our staff feel very loyal to the RNOH and committed to its role in providing the very best care to our complex patient group. We hope that we can welcome you to our growing team soon.
Trosolwg o'r swydd
The Royal National Orthopaedic Hospital prides itself on being the leading centre for the treatment of patients with orthopaedic and neuro-muscular conditions. This full time post offers an excellent opportunity for an experienced, enthusiastic and conscientious Medical Administrator to work within the joint reconstruction and sarcoma service. The successful candidate will be required to provide medical typing support to a specialist team. This will involve the typing of clinical correspondence, filing, scanning, supporting the Medical Secretaries and any other adhoc duties. Candidates should possess a professional attitude to their work and have the ability to work flexibly in a busy environment. A team player approach is important with a “can do” attitude of cross covering during leave. Previous experience of working within a hospital environment with audio typing skills is essential. You will be expected to use your initiative and prioritise your workload to meet deadlines. Full-time (37.5 hours/week) Part-time and/or job-share will be considered
Prif ddyletswyddau'r swydd
· Proof reading of medical correspondence from digital dictations to a high standard, minimum of six letters per hour. Develop and build upon the current system for typing and dispatching all types of documents within specified timescales.
- Excellent communication skills
· Able to work effectively within multi-disciplinary teams · Flexible approach to work
· Able to prioritise your workload
· Work under your own initiative as well as under guidance from medical clinicians and line management. · Medical Terminology
Gweithio i'n sefydliad
Our Team is tight knit and work well together. We are culturally diverse and welcome new team members. This vacancy would suit an experienced Medical Administrator who is looking for a Team that can provide a high level of mentoring and support on an on-going basis. We have a wide range of progression opportunities and encourage staff to enhance their skill set.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Manyleb y person
Qualifications
Meini prawf hanfodol
- Educated to GCSE level, grade C or above including English
- Literate and numerate
- Evidence of continuing education and development
Meini prawf dymunol
- NVQ3 admin / customer care or RSA 3 / AMSPAR or equivalent experience or CLAiT level 3 or equivalent experience
Experience
Meini prawf hanfodol
- Medical administrative / secretarial experience within a NHS secondary care setting
- Working within a customer care environment
- Experience of using large databases e.g. patient information systems
- Audio typing / digital dictation experience
Meini prawf dymunol
- Experience of working within a multidisciplinary team
- Database analysis
Skills
Meini prawf hanfodol
- Knowledge of office management and administration
- Competent user of; Microsoft Word, Excel, Power Point, Outlook, Google mail
- Well-developed communication and interpersonal skills Experience of implementing and improving office systems and procedures.
- Have initiative, be able to prioritise and plan a number or complex and conflicting work demands.
- Able to empathise / communicated with enquiries from a diverse range of service users
Meini prawf dymunol
- Taking and transcribing minutes
Knowledge
Meini prawf hanfodol
- Knowledge of medical terminology
- Knowledge, understanding and application for equal opportunities
- Knowledge of waiting list management and patient pathways
- Knowledge of Patient Administration Systems (ICS)
- Understand confidentiality and data protection
Meini prawf dymunol
- Knowledge of orthopaedic and sarcoma services
- Knowledge NHS patient agenda
- Knowledge of Trust objectives
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Veronica White
- Teitl y swydd
- Senior Medical Secretary
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0203 9470491
- Gwybodaeth i gefnogi eich cais
N/A
Os ydych yn cael problemau'n gwneud cais, cysylltwch â
- Cyfeiriad
-
WHT
- Rhif ffôn
- If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060
Rhestr swyddi gyda Royal National Orthopaedic Hospital NHS Trust yn Gwasanaethau gweinyddol neu bob sector