Job summary
- Main area
- Lead Administrator
- Grade
- Band 5
- Contract
- 3 months (3 months fixed term)
- Hours
- Part time - 15 hours per week (9am to 5pm Tuesday and Thursday)
- Job ref
- 363-NEW6619195
- Employer
- East London NHS Foundation Trust
- Employer type
- NHS
- Site
- Newham Health Team for Adults with Learning Disabilities
- Town
- Stratford
- Salary
- £34,089 - £41,498 per annum Inc HCAs
- Salary period
- Yearly
- Closing
- 27/10/2024 23:59
Employer heading
Lead Administrator - Learning Disability & Autism
Band 5
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
We are looking for a Lead Administrator who will be Responsible for the management of processes with the teams ensuring an efficient and effective administrative/secretarial/reception provision across the crisis services areas to ensure service delivery in partnership with local management teams
Management and monitoring of service area performance objectives and targets via the formulation and implementation of effective in-house systems to ensure accurate capturing of data/record keeping and to revise as and when the need arises ensuring the use of data quality reports
Main duties of the job
Line manage all Admin and Clerical staff within the Service areas.
Responsibility for ensuring that full secretarial support is provided to the service staff, including cover for reception when necessary. Ensuring that administration needs are met at all times to ensure the smooth running of the units.
Provide day to day lead operational management and coordination of the Administration services to meet the needs of the service area and taking appropriate action and escalating issues as appropriate.
Assist senior staff in dealing with personnel issues and staff grievances in relation to own service area in line with Human Resources policies and procedures.
Responsible for the administration process within the service area, identifying areas for improvement and implementing changes.
Responsible for developing and conducting a regular individual review system for managed staff, ensuring that personal, professional and training needs are identified and met in line with Trust policy and Directorate objectives.
Chair regular Administration Team Meetings to disseminate key information and to ensure that there is effective and efficient communication within the service area.
Assisting Senior Administrators/Head of Admin in the selection, recruitment and retention of all Admin and Clerical staff in own service area.
Assisting senior managers in formulating service plans which reflect the needs of the service area.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
The post holder will be required to work 15 hours (Tuesday and Thursday) and this will be office based.
Person specification
Education/ Qualification/ Training
Essential criteria
- Good level of education GCSE or equivalent in English and Maths
- NVQ LEVEL 3 or equivalent
- Evidence of Continual Professional Development
Desirable criteria
- Degree Education
Experience
Essential criteria
- Appropriate level of NHS experience Relevant administrative experience
- Specialist knowledge of NHS IT systems
- Training skills and experience
- Analytical and problem solving ability
- Proven supervisory skills
- Experience of relevant NHS Databases systems
- Experience of recruitment and retention
Desirable criteria
- Financial experience
- Rio Experience
Knowledge and Skills
Essential criteria
- Ability to work to deadlines with proven time management skills
- Microsoft Office package user
- Proven supervisory skills
- Evidence of customer care skills
- Excellent communication & interpersonal skills within multidisciplinary team
- Knowledge of current Human Resources policies and Trust initiatives
Desirable criteria
- Supervisory/management training
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Zuma Khanom
- Job title
- Senior Admin Lead
- Email address
- [email protected]
- Telephone number
- 020 8586 6363
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